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Kelty’s Key: Online Therapy

Mental Health and Substance Use Outpatient Services has introduced a new therapy treatment option for mild to moderate depression and anxiety: online therapy. 

Online therapy is designed to give you access to cognitive behavioural therapy (CBT) without needing to schedule appointments or spend time in transport. It offers you the flexibility to write to your therapist when the time is right for you, even if it's the middle of the night.

How does online therapy work?

In this service, you will work with a single therapist over an 8-week period.

After an orientation by telephone, you will connect with your online therapist weekly by encrypted email.

You can email your therapist as often as you like each week with updates, homework, highlights or challenges. 

Your therapist will email you once a week, on a prearranged day, and review your homework and address any challenges or concerns you are having. They will also send you new CBT-focused lessons from Kelty’s Key ( as well as worksheets and other therapeutic tools. Your therapist will strive to provide guidance and support to help you through your depression or anxiety.

Please note that Kelty’s Key: Online Therapy is not instant messaging – live chat is not available.

Who can do online therapy?

Online therapy is currently offered to residents of Vancouver who suffer from mild to moderate depression or anxiety. 

Online therapy might be right for you if you:

  • Have access to a computer, tablet or smartphone with internet
  • Are comfortable using email
  • Are comfortable reading and writing in English
  • Don't have significant use of drugs or alcohol
  • Are open to joining an 8-week therapy program for depression or anxiety

How can I join?

Join the program

To get your own online therapist, you can register in the program by calling the Access and Assessment Centre at (604) 675-3700. Tell them you would like to refer yourself to the MHSU Outpatient Services online therapy program.


If you are not eligible for the service, or do not want an online therapist, you can still use our online courses as a self-help resource. Visit Kelty's Key to get started.

This service is supported by the Kelty Patrick Dennehy Foundation and VGH and UBC Hospital Foundation.

SOURCE: Kelty’s Key: Online Therapy ( )
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