24-Hour Mental Health Crisis Line - AAC Vancouver

?The AAC is here to help you, your family member or your friend during a non-life threatening Mental Health and/or Substance Use issue. The AAC offers short term treatment on-site, by telephone and by mobile response. Clinical staff provide 24/7 support, stabilization and crisis management to clients. 

Our staff includes Registered Nurses, Registered Psychiatric Nurses, and Social Workers, Psychiatrists and reception staff who are here to help 24/7. We are the single point of access to VCH Mental Health and/or Substance Use services in Vancouver and offer an alternative to the Emergency department for people having a non-life threatening Mental Health and/or Substance Use issue.

Access and Assessment Centre (AAC)

711 West 12th Avenue
Vancouver, BC
Phone: (604) 875-8289

Hours of operation

Open 7 days a week, 24 hours a day, 365 days a year

Parking & transportation

?Entrance is in the back parking lot, through the service lane off Heather Street.

Eligibility

Services are limited to City of Vancouver residents ages 17+ who are experiencing a non-life threatening Mental Health and/or Substance Use issue. If you are not sure, contact the AAC by calling (604) 875 8289.

Eligible adults can self-refer to the AAC by calling or walking-in to the clinic.

Families and Friends concerned about a loved one can call the AAC at (604) 875 8289 to initiate a referral for eligible adults.

Resources