We receive reports, provide consultation and coordinate responses to adults who are abused, neglected and self-neglected and are unable to seek support and assistance on their own due to:
Physical handicap that limits their ability to seek help, or
An illness, disease, injury or other conditions that affect their ability to make decisions about the abuse or neglect.
Referrals to this program will be responded to in accordance with the Adult Guardianship Act.
The Adult Guardianship Act gives VCH enhanced powers to intervene in emergencies and to investigate situations where vulnerable adults are living at risk. The Adult Guardianship Act applies to abuse, neglect or self-neglect in a public place, the adult's home, a care facility or any other place except a correctional facility.
We provide Vancouver Coastal Health frontline care workers with education and supports to ensure they have the ability to:
Recognize abuse, neglect and self-neglect of vulnerable adults
Know how and where to report suspected cases
Investigate and respond to reported cases.
VCH staff can visit the ReAct intranet site for staff resources.
VCH has prepared a manual to help frontline care workers and staff deal with suspected cases of abuse, neglect and self-neglect of vulnerable adults. Contact the ReAct program office for a copy of the manual or download Act on Abuse and Neglect: Manual for VCH staff.
The manual provides:
An overview of the Adult Guardianship Legislation and the role of VCH as a Designated Responder to suspected cases of abuse, neglect or self-neglect of a vulnerable adult
Information, responder processes, screening and assessment tools that help staff deal with suspected cases of abuse, neglect or self-neglect
Information on working with Police and the role of VCH
You can also download individual appendices and tools below:
If you require original copies of these promotional materials, contact us by phone or email.