ReAct Adult Protection Program

react logo?

We receive reports, provide consultation and coordinate responses to adults who are abused, neglected and self-neglected and are unable to seek support and assistance on their own due to: 

  • Physical restraint

  • Physical handicap that limits their ability to seek help, or

  • An illness, disease, injury or other conditions that affect their ability to make decisions about the abuse or neglect. 

Referrals to this program will be responded to in accordance with the Adult Guardianship Act and Health Care (Consent) and Care Facility (Admission) Act

The Adult Guardianship Act gives VCH enhanced powers to intervene in emergencies and to investigate situations where vulnerable adults are living at risk. The Adult Guardianship Act applies to abuse, neglect or self-neglect in a public place, the adult's home, a care facility or any other place except a correctional facility. 

We provide Vancouver Coastal Health frontline care workers with education and supports to ensure they have the ability to:

  • Recognize abuse, neglect and self-neglect of vulnerable adults

  • Know how and where to report suspected cases

  • Investigate and respond to reported cases. 

VCH staff can visit the ReAct intranet site for staff resources.

West Community Health Centre

#160 - 2121 Marine Drive
3rd floor
V7V 4Y2
Phone: (604) 904-6173
Phone: 1 (877) REACT-99 or 1 (877) 732-2899
Fax: (604) 904-6179

Hours of operation

Office hours are Monday to Friday, 8 a.m. - 5 p.m.

Custom 1

VCH has prepared a manual to help frontline care workers and staff deal with suspected cases of abuse, neglect and self-neglect of vulnerable adults. Contact the ReAct program office for a copy of the manual or download Act on Abuse and Neglect: Manual for VCH staff

The manual provides:

  • An overview of the Adult Guardianship Legislation and the role of VCH as a Designated Responder to suspected cases of abuse, neglect or self-neglect of a vulnerable adult

  • Information, responder processes, screening and assessment tools that help staff deal with suspected cases of abuse, neglect or self-neglect

  • Information on working with Police and the role of VCH

  • Assessment tools

You can also download individual appendices and tools below:

VCH Quick Assessment Guide

Brief Abuse Screen for the Elderly (BASE)

Geriatric Depression Scale

Indicators of Abuse Screen

Lawton and Brody IADL Scale

The Caregiver Abuse Screen (Reis-Nahmiash CASE)

Adult Abuse & Neglect Response Flow Chart

Options to Consider

Custom 2