Joseph & Rosalie Segal & Family Health Centre


The Joseph & Rosalie Segal & Family Health Centre is an eight-storey facility located on the Vancouver General Hospital site. It provides care for people with mental-health and/or substance-use challenges. Replacing outdated facilities, it consolidates both inpatient and outpatient services under one roof to provide clients with the treatment, programs and skills they need to successfully resume life in the community.  With 100 private rooms, each with its own washroom, the Centre is the largest purpose-built facility of its kind in the province. 

Key features of the Joseph & Rosalie Segal & Family Health Centre

  • Innovative design based on best practice, safety and patient-centred care
  • A welcoming and bright building entry, with lots of natural light in common areas to create cheerful, healing spaces
  • 100 private patient rooms, each with its own bathroom
  • Dedicated, comfortable family and visitor space
  • Access to outdoor space on each unit, rooftop gardens, and a new public park
  • Exercise facilities
  • Quiet places on each floor for reading and meditating

Vancouver's Access & Assessment Centre

The Segal Centre is also the permanent home for VCH Vancouver?s Access and Assessment Centre (or AAC), which has already helped more than 8,800 clients since it opened in 2016 at the Health Centre on the VGH campus. The AAC sees approximately 20 clients a day and services are provided for around 900 current clients every month. Its mandate is to be the single point of access into mental health and substance use services and programs in the Vancouver area. The AAC provides a range of Mental Health and Substance Use services for Vancouver residents (aged 17+) for non-urgent, urgent and non-emergency intervention 24 hours a day/7 days a week/365 days a year.

Joseph & Rosalie Segal & Family Health Centre

803 West 12th Avenue
Vancouver, BC
V5Z 1N1
Phone: (604) 675-3700

Parking & transportation

There is pay parking available at our two visitor lots located on the VGH campus:

  • Multi-level parkade at the corner of West 12th Avenue and Laurel Street, across from the main entrance of the Jim Pattison Pavilion.
  • The Gordon and Leslie Diamond Health Care Centre parking lot is located off of Laurel Street between West 12th and West 13th Avenue.

There is a wheelchair-accessible overpass from the VGH parkade at Level 4 and a crosswalk at Level 2.

 Download parking rates for VCH facilities