Nancy Chan Ambulatory Palliative Care Clinic

We are an outpatient clinic that provides specialist consultation to clients and families who are living with a serious illness and may be experiencing symptoms and distress which may be affecting their quality of life. 

Care is aimed at being pro-active, supportive and collaborative as the clinic provides a comprehensive assessment and care plan for concerns which may be beyond the scope of the practice of the primary health care providers or specialists involved.

Services may include one or more of the following, from an individual consultative perspective:

  • Palliative specialty consultation by Physician, Nurse, Social Worker and/or Spiritual Care Practitioner

  • Symptom assessment and management

  • Care planning, documentation, and communication to referral source (specialists, outpatient clinics, home health and GPs)

  • Treatment (rarely; mostly related to wounds)

  • Disease-specific client education and intervention strategies (including medication consultation)

  • Counselling and individualized education

  • Spiritual care and counselling

  • Self-management support and coaching ? clients set goals and participate in action planning for ongoing and crisis-management planning

  • Multi-system service coordination

  • Referral to other services health, community and social services and resources such as, mental health, transportation resources, volunteer agencies

  • Caregiver support/education

  • Bereavement risk assessment and follow up 

    
#580 ? 999 West Broadway
Vancouver, BC
V5Z 1K5
Phone: (604) 659-1160
Fax: (604) 738-4031

Hours of operation

Team clinic visits: Tuesday and Thursday, 1 p.m. - 4:30 p.m. 

Individual visits: By appointment


Referral

Parking & transportation

?The clinic has 2 reserved parking spots (#5 and #12) in underground parking at 999 West Broadway. 

Eligibility

  1. Clinical status:

    a. Have a diagnosis of a life limiting illness with an approximate prognosis of less than 1 year (this may include malignancies, or non-malignant disease processes)

    b. Have had a Goals of Care discussion, and the client is accepting of a palliative approach to care

    c. Have a clinical complexity that is beyond the scope of the client's medical specialist(s), family physician and/or Community Health Nurse's practice

  2. Client must have a current GP

  3. Client is willing to participate

  4. Client is able to attend the clinic independently (or with a caregiver), as organized by the client/caregiver

  5. Client is 19 years or older (less than 19 years old to be considered by exception)

  6. Client must currently reside in the catchment area of Vancouver City

Resources

Lower Mainland Grief Recovery Society - Support Groups

BC Bereavement Helpline - includes a helpline you can call if you are experiencing bereavement as well as they 're able to connect you to Grief Resources around BC

Family Services of Greater Vancouver - Grief counselling for families

Virtual Hospice - Great site for resources/articles

Vancouver Hospice - Grief Counselling and bereavement walking group

Victoria Hospice - Grief resource

Camp Kerry Society - Grief resource for parents and children and offers retreats, counselling etc.

Advance Care Planning Booklet - BC Gov

Nidus - More information about representation agreements, Power of Attorney etc.

Callanish - Grief resource for those touched by cancer ? offers retreats