City Centre Urgent Primary Care Centre

What is a urgent primary care centre?

An urgent primary care centre (UPCC) is for patients with unexpected, non-life-threatening injuries and illnesses that should be addressed by a health care provider within 12 to 24 hours, but do not require the level of service or expertise found in an emergency department. No appointment is necessary. The most urgent patients are seen and cared for first. 

Receive same-day urgent care for issues such as:

  • Minor pain; sore throats, ear aches, upset stomach

  • Minor injuries: sprains, strains, small cuts needing stitches

  • High fever

  • Infections, including chest, ear and urinary tract

  • Asthma attacks

  • New or worsening pain

  • Dehydration/constipation

  • Less serious child illness and injury

An urgent primary care centre is NOT an emergency room

An urgent primary care centre cannot treat patients with serious illnesses or injuries such as broken bones, chest pain or head injuries.  If you have a serious condition that requires immediate care, visit your nearest hospital emergency room or call 9-1-1.

The UPCC is not intended to replace family doctors, nurse practitioners, or Community Health Centre primary care providers as a person's first point of contact for health concerns, nor will it replace our Emergency Departments for life-threatening illnesses or injuries. Rather, it is intended to be an additional service in the community, working in conjunction with all touch points for care to provide appropriate urgent services to patients, when and where they need it. 

City Centre Urgent Primary Care Centre

1290 Hornby Street
Ground Floor
Vancouver, BC
V6Z 0A3
Phone: (604) 416-1811

Hours of operation

We're open 7 days a week, 365 days per year

  • Monday to Saturday - 8 a.m. to 10 p.m.

  • Sunday - 9 a.m. to 5 p.m.

Patients will be seen according to urgency.