Northeast Urgent and Primary Care Centre (UPCC)

Residents in Northeast Vancouver and surrounding areas will now have increased access to care for urgent needs, and team-based everyday health care.

With a focus on residents in the neighbourhoods of Hastings Sunrise, Renfrew Collingwood and Cedar Cottage, the new Urgent and Primary Care Centre will provide care for unexpected, non-life-threatening health concerns that require same-day treatment. If your primary care provider is not available (family doctor or nurse practitioner), you can go to the Northeast UPCC for illnesses or injuries such as:

  • Sprains and strains

  • Cuts, wounds or skin conditions

  • High fever

  • Infections, including chest, ear and urinary tract

  • Asthma attacks

  • New or worsening pain

  • Dehydration/constipation

  • Less serious child illness and injury

  • Worsening chronic disease

  • Social work services

  • Indigenous Elder support is also available on referral

The UPCC is not intended to replace family physicians, nurse practitioners or Community Health Centre primary care providers as a person's first point of contact for health concerns, nor will it replace emergency departments for life-threatening illnesses or injuries. Rather, it is intended to be an additional service in the community, working in concert with all touch points for care to provide appropriate urgent services to patients, when and where they need it.

To learn more about the UPCC and the community it serves, watch this video highlighting the centre and sharing words from health-care leaders and front-line workers at the Northeast UPCC.

Resources

Northeast UPCC poster

Northeast UPCC postcard

UPCCs are NOT Emergency Departments

For life-threatening illnesses or injuries, call 9-1-1 or go the emergency department to be assessed and treated immediately.

For health concerns, call your family doctor or health-care provider first. Same-day urgent appointments are often available.

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Northeast Urgent and Primary Care Centre

102-2788 East Hastings Street
Vancouver, BC
V5K 1Z9
Phone: 604-675-2599

Hours of operation

?The Northeast UPCC is open:

  • Monday to Saturday from 8 a.m. to 10 p.m.  

  • Sundays from 9 a.m. to 5 p.m. 

Patients will be seen according to urgency. The last patient will be accepted approximately one hour before closing.