Residents in Richmond will now have increased access to care for urgent needs, and team-based everyday health care.
The new Urgent and Primary Care Centre will provide care for unexpected, non-life-threatening health concerns that require same-day treatment. If your primary care provider is not available (family doctor or nurse practitioner), or you do not have a family doctor, you can go to the Richmond UPCC for illnesses or injuries such as:
Sprains and strains
Cuts, wounds or skin conditions
Infections, including chest, ear and urinary tract
New or worsening pain
Less serious child illness and injury
Worsening chronic disease
The UPCC will work in conjunction with family physicians and care providers and will not replace these as the first point of contact for non-emergency care, nor will it replace the Richmond Hospital emergency department for life-threatening illnesses or injuries. Rather, the UPCC will be an additional service in the community, working in concert with all touch points for care to provide appropriate urgent services to patients, when and where they need it.
For life-threatening illnesses or injuries, call 9-1-1 or go the emergency department to be assessed and treated immediately.
For health concerns, call your family doctor or health-care provider first. Same-day urgent appointments are often available.
The Richmond UPCC is open:
Monday to Friday from 5 p.m. to 10 p.m.
Saturdays from 8 a.m. to 10 p.m.
Sundays and holidays from 9 a.m. to 5 p.m.
Patients will be seen according to urgency.