The Deaf, Hard of Hearing & Deaf-Blind Well-Being Program (WBP)

4211 Kingsway Street
Suite 300
Burnaby, BC
V5H 1Z6
Phone: (778) 819-0951
TTY: (604) 456-0901 - Text telephone for Deaf people to call
Fax: (604) 456-0904

Hours of operation

Monday, Tuesday, Thursday and Friday ? 8:30 a.m. to 5:30 p.m.

Wednesday ? 8:30 a.m. to 8 p.m.

Open on Saturday biweekly ? see calendar


Download the form to your computer first. Then open the form from your computer, type in the  information then you can save the completed form. It would be helpful for us if you save it with last name in the file name ? ?WBP lastname?.

If you don?t download the form into your computer, all the typed information won?t be saved onto the form.

Email or fax the completed form to us. Contact information can be found in the forms.

If you need a referral to see our on-site psychiatrist, please have your doctor contact us for the referral form as it needs to be signed off by your doctor.

Visit the VCH Deaf, Hard of Hearing & Deaf-Blind Well-Being referral form webpage for more information. 

Parking & transportation

Skytrain: The nearest skytrain station is Patterson Skytrain Station. It's a 5 minutes walk on Olive Avenue from the station to the office.

Bus: Bus #19 ? stops are close to the building.

Parking: We have a pay parking lot at the building (enter from Kingsway). It is $2 per hour. There are some free parking across the street on Olive Avenue, Patterson Street, Halley Avenue and Sardis Street.

Visit the VCH Deaf, Hard of Hearing & Deaf-Blind Well-Being contact us webpage for more information.