Residential Care - Windermere Care Centre
?Residential care provides professional nursing services around the clock to people who are no longer able to stay at home safely. Learn more about residential care.
Windermere Care Centre* is a 210 bed, 15-storey facility located in the heart of the city across the street from Vancouver General Hospital. The property includes a large private enclosed garden.
Details about the type of accommodation available, amenities, recreational opportunities, safety and security, pet policies and more are available using the left-hand menu.
How to access residential care
Calling the Home & Community Care Access Line (not the facility) is the first step if you or a family member wants to access our services.
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*Funded by Vancouver Coastal Health
Windermere Care Centre
Hours of operation
?This facility provides 24-hour nursing care.
Referral
?Call the Home & Community Care Access Line (not the facility) if you or a family member wants to access our services.
Parking & transportation
There is pay parking available at our two visitor lots located on the VGH campus:
- Multi-level parkade at the corner of West 12th Avenue and Laurel Street, across from the main entrance of the Jim Pattison Pavilion.
- The Gordon and Leslie Diamond Health Care Centre parking lot is located off of Laurel Street between West 12th and West 13th Avenue.
There is a wheelchair-accessible overpass from the VGH parkade at Level 4 and a crosswalk at Level 2.
Download parking rates for VCH facilitiesEligibility
?Visit the Eligibility page in our home and community care section to learn more.
Resources
- Visit the Windermere Care Centre website.
- Visit our Residential care section to learn more about our services.
- Want to give feedback? Find out how on our Compliments & complaints page.
- We conduct regular inspections of residential care facilities. Learn more and search our reports on the Residential care inspection reports page.