Patient Care Quality Office - Richmond Hospital

?Patient Care Quality Office (PCQO) staff assist in the resolution of complaints, not as an advocate for either patient or the organization, but as a facilitator of resolution. The Patient Care Quality Office can also assist in system way finding. The group maintains consistency in complaint management processes, data collection, and reporting of complaints and compliments.

Richmond Hospital

7000 Westminster Highway
Richmond, BC
V6X 1A2
Phone: 1 (877) 993-9199
Fax: (604) 244-5568
Email: pcqo@vch.ca

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