Palliative Access Lines

?Palliative Access Lines (PAL) provides one-stop access to a wide range of palliative care support services, including: 

  • Home support coordination

  • Home hospice service

  • Personal care assistance

  • Access to various palliative care units

Phone numbers

  • North Shore: (604) 988-3131, fax: (604) 984-3798

  • Richmond: (604) 278-3361, fax: (604-278-4713

  • Vancouver: (604) 263-7255, fax: (604) 872-7270

  • Sea to Sky: (604) 892-6051, fax 604-892-6027

If you city is not listed, call one of the home and community care access lines above.

Hours of operation

Monday - Friday from 8:30 a.m. - 4:30 p.m. 

If you're calling after hours, please leave a message.


Referrals are accepted from any source including the public, family doctors, BC Cancer Agency, outpatients units, and acute care hospitals outside of the Lower Mainland. Uses information provided during initial assessment to determine the most appropriate referrals and contacts for the patient.

Parking & transportation

Parking is available along the street.