Family Involvement & Support Program

We provide support, counselling, information and referrals to mental health service for clients and their friends and family. We also provide educational programs to other mental health service providers. 

What services are offered?

Services for friends and family of mental health clients may include:

  • Mental wellness information and educational materials

  • Family education and support groups

  • Mental health and wellness supports for families experiencing difficulty with the mental health system of care

  • Develops and implements new mental health programs for families

  • Consults with families, clients and staff to address any concerns around mental health services

We also provide VCH staff with training and education, develop and implement new mental health programs for families, and consult with families, clients and staff to address any concerns around mental health services. 

Our program is supported by a Family Advisory Committee that addresses new and ongoing issues relating to family involvement in mental health in Vancouver, including policy and senior management initiatives.

Contact our team

Short-term hospital stays in Vancouver 
Vancouver Acute ? Andrea Sierralta, (604) 290-3817, 

Mental health or substance use issues in Vancouver 
Vancouver Community ? Isabella Mori, (604) 314-9032,

Long-term hospital or hospital like settings 
Regional Tertiary ? Tau-Yee Lau, (236) 885-8169,

Jennifer Glasgow (778) 879-3293

Hours of operation

Monday - Friday 
9 a.m. - 5 p.m.


Families residing in Vancouver, or who have a family member receiving mental health and addictions services within Vancouver or at a tertiary mental health and substance use site.

Contact family coordinators directly for more information.