Adult Tertiary Services - Vancouver General Hospital

?We provide 24-hour specialized in-depth assessment and treatment for people experiencing acute psychiatric symptoms who require a secure, specialized treatment environment. 

Patients stay in the Willow Pavilion from between six weeks to three months, depending on individual needs. People transition from this program to either a Tertiary Mental Health Rehabilitation Program or to community and residential mental health services available within Vancouver Coastal Health.

Willow Pavilion - Vancouver General Hospital

805 West 12th Avenue
Vancouver, BC
V5Z 1M9
Phone: (604) 714-3771 extension 2270 - Central Access & Discharge Line
(604) 675-2445 - Willow Pavilion

Referral

?This service requires a referral by a case manager, community mental health team or a psychiatrist in hospital. 

Referrals are accepted through the Centralized Access & Discharge Line.

Parking & transportation

There is pay parking available at our two visitor lots located on the VGH campus:

  • Multi-level parkade at the corner of West 12th Avenue and Laurel Street, across from the main entrance of the Jim Pattison Pavilion.
  • The Gordon and Leslie Diamond Health Care Centre parking lot is located off of Laurel Street between West 12th and West 13th Avenue.

There is a wheelchair-accessible overpass from the VGH parkade at Level 4 and a crosswalk at Level 2.

Download parking rates for VCH facilities

Eligibility

?Adults age 19 years or over with severe and persistent mental illness and do not have an acute medical condition.