Adult Tertiary Mental Health Assessment & Treatment Service - Vancouver General Hospital

?We provide 24-hour specialized in-depth assessment and treatment for people experiencing acute psychiatric symptoms who require a secure, specialized treatment environment. 

Patients stay in the Willow Pavilion from between 3 - 6 months, depending on individual needs. People transition from this program to either a Tertiary Mental Health Rehabilitation Program or to community and residential mental health services available within Vancouver Coastal Health.

Vancouver General Hospital - Willow Pavilion

805 West 12th Avenue
Vancouver, BC
V5Z 1M9
Phone: (604) 714-3771 extension 2270 - Central Access & Discharge Line
(604) 675-2445 - Willow Pavilion


?This service requires a referral by a case manager, community mental health team or a psychiatrist in hospital. 

Referrals are accepted through the Centralized Access & Discharge Line.

Parking & transportation

There is pay parking available at our two visitor lots located on the VGH campus:

  • Multi-level parkade at the corner of West 12th Avenue and Laurel Street, across from the main entrance of the Jim Pattison Pavilion.

  • The Gordon and Leslie Diamond Health Care Centre parking lot is located off of Laurel Street between West 12th and West 13th Avenue.

There is a wheelchair-accessible overpass from the VGH parkade at Level 4 and a crosswalk at Level 2.

 Download parking rates for VCH facilities


?Adults age 19 years or over with severe and persistent mental illness and do not have an acute medical condition.