We are accountable to the public we serve

This section outlines the work we do to monitor and track our performance to ensure our services meet your needs. Topics in this section include:
Annual reports Annual reports published by service areas across Vancouver Coastal Health.

Visit the Annual Reports section to learn more.

Audit reports This section contains internal audit reports related to VCH programs, services and contracted agencies.

Visit the Audit Reports section to learn more.


Report card The Health Care Report Card is an overview of our performance based on efficiency and effectiveness of services, safety, people and finances.

Visit the Report Card section to learn more.

Healthy communitiesRead about our public health service reviews and health strategies, including air quality, communicable prevention, healthy child development, mental health and our Downtown Eastside Health Strategy.

Visit the Healthy Communities section to learn more.



Quality care In this section you'll find our patient satisfaction surveys, infection control reports, housekeeping and food service audits and trauma accreditation report.

Visit the Quality Care section to learn more.

Finances and resourcesGet information about our budget and financial reports.

Visit the Finances & Resources page.

Protecting your privacy
Everyone treated at one of our facilities has a health record. These records contain documents such as reports from care providers, test results and pharmacy information. 

Visit Protecting your privacy to learn more. 


 Energy and environmental sustainability

Achieving energy and environmental sustainability is a priority for us becoming an efficient patient care provider by minimizing the environmental impact and creating healthy communities.

Visit the energy and environmental sustainability page. 

This section is a list of policies used by Vancouver Coastal Health. 

Visit policies to learn more.