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Quality care

Quality care is best achieved when you become partners in care with us, your health care providers. Visit our Report card page to see our performance on specific quality care measures.

How we monitor and improve quality of care 

Service reviews

This section includes reviews from different services areas across Vancouver Coastal Health. 
Visit the Service reviews page to learn more.

Housekeeping audits

Westech Systems FM Inc, an independent third-party auditor, conducts province-wide audits of housekeeping in BC hospitals and residential care facilities. 
Visit the Housekeeping audits page to learn more.

Patient satisfaction surveys

The acute care patient experience survey is a snapshot of hospital care in British Columbia. 
Visit the Patient satisfaction surveys page to learn more.

Accreditation

The regional trauma annual report documents our high standard of clinical performance for the care of major trauma patients. 
Visit the Accreditation page to learn more.

Looking for infection control reports?

Our infection control team provides surveillance for health care associated infections. 
SOURCE: Quality care ( )
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