Quality Care

Our goal is to provide the best quality of care

Quality Care

Quality care is best achieved when you become partners in care with us, your health care providers. See our performance on specific quality care measures

Visit the Report Card page. We always welcome feedback about your care.

More in this section This section also provides information on how we monitor and improve the quality of care in our health care facilities.

Patient Satisfaction Surveys The acute care patient experience survey is a snapshot of hospital care in British Columbia.
Visit the Patient Satisfaction Surveys page to learn more.

Infection Control Our infection control team provides surveillance for health care associated infections.

Visit the Infection Control page to learn more.

Accreditation The regional trauma annual report documents our high standard of clinical performance for the care of major trauma patients.

Visit the Accreditation page to learn more.

Housekeeping Audits Westech Systems FM Inc, an independent third-party auditor, conducts province-wide audits of housekeeping in BC hospitals and residential care facilities.

Visit the Housekeeping Audits page to learn more.

Service Reviews

This section includes reviews from different services areas across Vancouver Coastal Health.

Visit Service Reviews to learn more.