If you have health or clinical questions related to COVID-19, call your family physician, nurse practitioner or HealthLink BC at 8-1-1 (7-1-1 for the deaf and hard of hearing) with translation services in over 130 languages.
Non-medical information about COVID-19 is available through Service BC in more than 120 languages at 1-888-COVID19 (1-888-268-4319) or text 604-630-0300 from 7:30 a.m. to 8 p.m. Learn more in our COVID-19 section.
Call 9-1-1 if you or someone you love requires immediate medical attention for illness/injuries/overdose or the person is at risk of seriously harming themselves or others. Visit our emergency care page.
Environmental health feedback for restaurants, food safety, child care, residential care, garbage/sanitation, air quality, noise, pest management, drinking water, pools, beaches or tobacco control
Compliments or complaints about patient care services received, email email@example.com
Job postings on our Careers website, email firstname.lastname@example.org
Facility or health care service information, search our directory for phone numbers, addresses and facility details
Request personal health records
Make a payment, email email@example.com for patient medical billing, claims & forms
Issues with our website, email firstname.lastname@example.org
Parking questions or feedback, email parkingVCH@hssbc.ca
Fraudulent email recruitment scams
For general inquiries, please call:
604-875-4111 - Monday to Friday, from 9 a.m. to 5 p.m.
1-866-884-0888 - Toll-free if you live outside the Lower Mainland