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Operations


 

 

Laura CaseLaura CaseVice President, Vancouver-Richmond, Community & Employee Engagement<div><p class="phsa-rteElement-Paragraph">As Chief Operating Officer for VCH Vancouver Community, Laura Case is responsible for a $600 million dollar budget that oversees a wide-ranging portfolio of health care services and programs that are provided outside of the Vancouver acute care setting. This wide and diverse portfolio includes mental health and substance use, adult and older adult, home and community care, housing, infant, child and youth, public health, primary care and residential care. Laura is also responsible for health care services provided in the Downtown Eastside.<br></p><p class="phsa-rteElement-Paragraph">In her role as Vice President of Employee Engagement, Laura oversees the human resources portfolio for VCH which includes LEAN process improvement, Human Resource analytics and forecasting, recruitment and compensation, labour relations, Employee Wellness and staff and management development. She is passionate about staff, physician and client led program and system transformation in order to truly develop a culture of collaboration and high performance across the health authority.</p><p class="phsa-rteElement-Paragraph">Laura began her career in health care in the 1980s as a registered nurse and psychiatric nurse in the Fraser Health Authority. She has provided clinical care in a number of settings, including emergency, mental health and substance use, home and community care. Her leadership experience has spanned clinical operations, community services, systems analysis and performance, and access and utilization.</p><p class="phsa-rteElement-Paragraph">Laura holds a Bachelor's Degree in Nursing, a Master's Degree in Business Administration and a Graduate Certificate in Project Management.</p><p class="phsa-rteElement-Paragraph">She is a leader who feels teamwork – staff and physicians across programs truly working together –  is the basis for achieving the best outcomes for patients, clients, and staff.<br></p><p class="phsa-rteElement-Paragraph"><br></p></div><img alt="" src="/PublishingImages/VCH-Laura-Case.jpg" style="BORDER:0px solid;" />As Chief Operating Officer for VCH Vancouver Community, Laura Case is responsible for a $600 million dollar budget that oversees a wide-ranging portfolio of health care services and programs that are provided outside of the Vancouver acute care setting.
Vivian EliopoulosVivian EliopoulosVice President, Vancouver-Richmond, Acute<p class="phsa-rteElement-Paragraph">As Chief Operating Officer for VCH Vancouver Acute, Vivian Eliopoulos oversees the operations of Vancouver General Hospital, UBC Hospital and G.F. Strong Rehabilitation Centre, where secondary, tertiary, quaternary, as well as ambulatory services are provided to British Columbians from Vancouver and across the province. Recently she has taken on the Executive Sponsorship of Lower Mainland Medical imaging where she will provide senior oversight and administration. </p><p class="phsa-rteElement-Paragraph">Prior to this role, Vivian was Executive Director - Vancouver Acute, where her patient-centred focus and collaborative leadership nurtured innovative and sustainable solutions for quality care. In this role, Vivian oversaw significant improvements in Emergency Department wait times, and the successful implementation of a new integrated care model that won the national 3M Health Care Quality Team Award for acute care in 2013. </p><p class="phsa-rteElement-Paragraph">A registered nurse by profession, Vivian has enjoyed a 30-plus-year career in health care – 30 years of which have been with Vancouver Coastal Health. Earlier leadership roles spanned clinical and corporate portfolios, including Critical Care, Emergency Department, Trauma Services and Clinical Information Systems. </p><p class="phsa-rteElement-Paragraph">Vivian holds a Baccalaureate Degree in Nursing from the University of Victoria, and is a graduate of the Royal Roads University Master of Arts degree in Leadership Program.  She was the recipient of the Royal Roads University Founders award, presented in recognition of exemplary work in the areas of leadership, sustainability and personal development. In 2012, Vivian was recognized by the Canadian Association of Registered Nurses of British Columbia (CRNBC), <a href="http://vchnews.ca/wp-content/uploads/2014/03/VEliopoulos-Excellence-in-Nrsg-Award-2.jpg" target="_blank" style="background-color:#ffffff;">receiving an award</a> for Excellence in Nursing Administration.<br></p><p class="phsa-rteElement-Paragraph"><br><br></p><img alt="" src="/PublishingImages/VCH-Vivian_EliopolusEdit.jpg" style="BORDER:0px solid;" />As Chief Operating Officer for VCH Vancouver Acute, Vivian Eliopoulos oversees the operations of Vancouver General Hospital, UBC Hospital and G.F. Strong Rehabilitation Centre.
Karin OlsonKarin OlsonChief Operating Officer, Coastal<p></p><p class="phsa-rteElement-Paragraph">In her role as Chief Operating Officer for the VCH Coastal region, Karin is responsible for the delivery of acute, residential and community care services in North and West Vancouver, the Sea To Sky and Sunshine Coast communities, as well as Powell River, Bella Bella and Bella Coola. <br><br></p><p class="phsa-rteElement-Paragraph">A registered nurse with over 35 years of broad health care experience and clinical leadership, Karin returned to VCH in September 2016 after three years as VP of Clinical Programs and Chief Nursing Executive at Grand River Hospital in Kitchener, Ontario. Prior to that, she was the executive director of the Clinical and Systems Transformation (CST) project for VCH as well as the former director of acute care services for Lions Gate Hospital in North Vancouver.<br><br><br><br>She has a proven record of results-oriented leadership, achievements in improving patient care and business outcomes through strategic thinking, multi-stakeholder collaboration and relationship building, Along with her hands-on nursing experience, Karin holds an Executive MBA from the Sauder School of Business along with a Master of Science in Nursing and Bachelor of Science in Nursing from the University of British Columbia. She is also trained in LEAN management, a graduate of the BC Patient Safety & Quality Council Academy, and a certified Canadian College of Health Service Executive.</p><img alt="" src="/PublishingImages/Karin-Olson-Vancouver-Coastal-Health-VCH-Board-Directors.jpg" style="BORDER:0px solid;" />As Chief Operating Officer for the VCH Coastal region, Karin is responsible for the delivery of acute, residential and community care services in North and West Vancouver, Powell River, and Sea to Sky, Sunshine Coast and Central Coast communities.
Helen YungHelen YungActing Chief Financial Officer<p class="phsa-rteElement-Paragraph">As Acting Chief Financial Officer, Helen Yung is responsible for Financial Services, Financial Process Integration and Support, CST Finance, Provincial and Lower Mainland Consolidation Departments, Legal, Contracts and Privacy.<br></p><p class="phsa-rteElement-Paragraph">Helen brings 20 years of experience in health care financial planning and management.  She is a strategic partner and a collaborator who works closely with the internal and external leaders. Prior to the Acting CFO role, Helen's most recent role at VCH was Executive Director, Controller and Financial Services.<br></p><p class="phsa-rteElement-Paragraph">Helen holds a BBA degree from the University of Texas, Austin and a MBA degree from the University of Wisconsin, Madison, and is a Certified Public Accountant of the United States.<br></p><p class="phsa-rteElement-Paragraph"><br></p><img alt="Helen Yung" src="/PublishingImages/Helen-Yung.jpg?RenditionID=5" style="BORDER:0px solid;" />As Acting Chief Financial Officer, Helen Yung is responsible for Financial Services, Financial Process Integration and Support, CST Finance, Provincial and Lower Mainland Consolidation Departments, Legal, Contracts and Privacy.

 
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