As Vice President for Vancouver-Richmond Community, Laura Case is responsible for a wide-ranging portfolio of health care services and programs that are provided outside of the Richmond and Vancouver acute care settings. This wide and diverse portfolio includes mental health and substance use, adult and older adult, home and community care, housing, infant, child and youth, public health, primary care and residential care. Laura is also responsible for health care services provided in the Downtown Eastside.
In her role as Vice President of Employee Engagement, Laura oversees the human resources portfolio for VCH which includes LEAN process improvement, Human Resource analytics and forecasting, recruitment and compensation, labour relations, Employee Wellness and staff and management development. She is passionate about staff, physician and client led program and system transformation in order to truly develop a culture of collaboration and high performance across the health authority.