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Hepatitis A alert for Save-On Foods customers


September 5, 2017 - In addition to the WF 198g pineapple chunks featured in the alert on Friday, 7 additional implicated products containing pineapple chunks have been identified (various container sizes; fruit combinations: pineapple chunks, cored pineapple, citrus salad and fruit salad, and brands- Western Family and unbranded). All products had a best before date of August 19th. For updated information and more details, visit the BCCDC website

The BC Centre for Disease Control (BCCDC) and Vancouver Coastal Health are warning people who have consumed Western Family brand ready-to-eat cut pineapple that they may have been exposed to hepatitis A virus. The products were made August 11 and have a best before date of August 19. 

The products were distributed to Save-On-Foods, PriceSmart and Overwaitea stores across BC and Alberta including stores in Squamish, Richmond and North Vancouver. No stores in Vancouver sold the affected product. All of the affected stores are listed on the BCCDC website

Affected stores within the VCH region

  • PriceSmart Foods, 8200 Ackroyd Road, Richmond
  • Save-on-Foods, 3000 - 11666 Steveston Hwy, Richmond
  • Save-on-Foods, #600 - 333 Brooksbank Avenue, North Vancouver
  • Save-on-Foods, 1301 Pemberton, Squamish

What is Hepatitis A?

Hepatitis A is a viral illness that affects the liver. The virus is found in the stool of an infected person. It is spread when a person eats food or drinks water that has come in contact with infected stool.  Infected food handlers can pass the virus on to other people if they do not wash their hands with soap and water after using the bathroom. 

What are the symptoms? 

Symptoms of Hepatitis A include: 
  • nausea
  • loss of appetite
  • vomiting
  • fatigue
  • fever
  • abdominal pain
  • dark coloured urine
  • light or whitish coloured bowel movements 
  • jaundice (yellow colour to skin or eyes).  
Illness can last for several weeks but people generally recover completely.  Illness may be life threatening in the elderly or those with other chronic liver disease. Symptoms may develop 15-50 days after exposure to the virus (ie consuming affected pineapple). 

If you’re having symptoms

Please contact your family doctor and local health unit office immediately if you develop any of the symptoms of hepatitis A.  

If you ate the product

If you still have the product, do not eat it.

Hepatitis A vaccine can protect against infection if received within two weeks of eating contaminated products. If you have eaten one of these products on August 18th or later, you are eligible for free vaccine. 

Hepatitis A vaccine may be available at your local pharmacy, including at Save-On Foods pharmacies, and is available at the following locations. Please call the clinic before you visit to ensure availability of both vaccine and immunizing provider.

North Shore:

Lonsdale and 19th Medical Clinic
1940 Lonsdale Ave #108, North Vancouver, BC V7M 2K2
Sat: 9am-5pm
Sun: 9am-7pm
Mon: 9am-9pm

Lynn Valley Medical Clinic
200 Lynn Valley Rd Suite # 102, North Vancouver, BC V7J 2A2
Sat: 9am-6pm
Sun: 9am-6pm
Mon: 9am-6pm


Aberdeen Health Centre
4151 Hazelbridge Way, Richmond, BC V6X 4J7
Sat: 10am-2pm
Sun: 10am-2pm
Mon: 10am-1pm
Richmond Central Medical Clinic
150-7997 Westminster Hwy, Richmond, BC V6X 1A4
Sat: Closed
Sun: 9am-2pm
Mon: 9am-2pm


Shoppers Drug Mart
1339 Pemberton Ave, Squamish
Pharmacist Linsday Macdonald is available on the weekend 8am – 4pm.  
Andre Machotka 4pm - midnight.  ** Pharmacists can only immunize age 5 years old and up. 

London Drugs
40282 Glenalder Place, Garibaldi Highlands
Immunizing pharmacists will be available:
Saturday 9am-4pm
Sunday 10am-4pm 
Monday 10am – 4pm **Over age 5. 


Khatsalano Medical Clinic
2685 W Broadway, Vancouver BC, V6K 2G2
Sat: 9am-6pm
Sun: closed 
Mon: 9am-1pm
SOURCE: Hepatitis A alert for Save-On Foods customers ( )
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