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High praise for the VGH Radiology Team

26/02/2019

Pictured, left to right: Jesse Arlitt and Carly Louth, General Radiology Technologists, Department of Radiology, Vancouver General Hospital 

“This is just one example of the great teamwork at VGH and the excellent care we devote to our patients." – Queenie, RN

Jesse Arlitt and Carly Louth were preparing for their day as radiology technologists at Vancouver General Hospital when they received a concerned phone call from Queenie, a registered nurse with the Palliative Care team.  

One of her patients living with metastatic cancer – causing bone fractures and excruciating pain – had experienced a sudden onset of shoulder pain and needed an x-ray. Queenie was concerned the process would cause even more pain for her already suffering patient.

“It was understood that the patient was in pain, and communication with Queenie in advance enabled us to respond quickly to the patient's needs," says Carly.

Jesse, Carly and four of their team members prepared for Queenie and her patient.

“When we arrived, it was all hands on deck," explains Queenie. “They did everything possible to make my patient comfortable. This is just one example of the great teamwork at VGH and the excellent care we devote to our patients."

Jesse is proud of the collaboration his team demonstrates every day.

“As radiology technologists, we sometimes need to get patients already in pain into positions that hurt, and we work together to make all encounters as painless as possible," he explains. “We are grateful we could meet the needs of this patient, and always take pride in providing excellent care."

Medical imaging encompasses Nuclear Medicine, Ultrasound, Magnetic Resonance Imaging, CT scan and Angiogram. General x-ray provides a variety of imaging services, from chest, abdomen or bone imaging, outpatient x-ray and OR. General x-ray conducts about 187,000 exams per year out of about 409,000 exams in all of Medical Imaging at VGH.

SOURCE: High praise for the VGH Radiology Team ( )
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