Lions Gate Hospital was named one of the 30 most welcoming of visitors in the country in a study by the Canadian Foundation for Healthcare Improvement (CFHI). Of the 30 hospitals that topped the list, 14 are in B.C.
It's the first time a study has been conducted on “the willingness of 114 acute care Canadian hospitals to allow visits by family members and loved ones during morning and evening hours,” and 114 acute care facilities across the country were surveyed by the not-for-profit CFHI. The report’s full title is Much More Than Just a Visit: A Review of Visiting Policies in Select Canadian Acute Care Hospitals.
According to CFHI, the presence of family and loved ones can improve patient experiences and health outcomes.
“Lions Gate Hospital has always taken a welcoming approach to patient visitors,” says Michelle Stanton, Interim Acute Director, noting that “flexible visiting hours support the family-centered care approach in place at LGH."
The study’s release coincided with the launch of the CFHI’s national campaign called Better Together: Partnering with Families, which encourages hospitals to review their policies with a view to adopting family presence policies. The goal is to get 1,000 hospitals in North America to adopt family presence policies by 2017.
These guidelines enable patients to designate family members and loved ones who can stay by their side 24 hours a day, seven days a week. It's a practical step hospitals can take to make the care they provide more patient- and family-centred, the study noted.