Above photo: I Made a Difference award recipients from the Richmond Birth Centre.
Meet the latest award recipients in the popular I Made a Difference contest. All recipients throughout the year, are also eligible to receive a registration to the annual BC Quality Forum, awarded in November. To enter, send in a short story about how you or your co-workers have made a difference for patients, families or staff. Details at the bottom of this article.
The stories about these newest recipients were shared with us by co-workers, physicians and leaders from their areas.
We often fail to notice the non-clinical staff who are integral to our work and ensure that we are able to provide quality care to our patients. Two members of our cleaning staff, Rufina Belen and Masako Uludag, and one service support aid, Shaunna Martin, are recognized for their contribution to excellent care at the Richmond Birth Centre.
Dorothy McKune was recognized for her work to improve perinatal care. Dorothy organized a beautiful evidence-based practice event on behalf of the Birth Centre. Over 100 professionals from all over the lower mainland listened to Dorothy speak passionately about nursing and clinical excellence with the goal being making a difference in the lives of our babies, mothers, and families. She highlighted that even though Richmond’s C-Section rates are low, there are still women who are not getting the vaginal birth they had hoped for and it’s for them that we need to do even better. We are all very proud of Dorothy for what she has accomplished and to walk alongside her on her journey to further heighten our perinatal standards to do even better than we already are for our patients.
Left to right: Dorothy McKune, Jennifer MacKenzie, Dr. Erik Swartz.
Left to right: Shaunna Martin, Dr. Erik Swartz, Jennifer MacKenzie.
Left to right: Masako Uludag, Dr. Erik Swartz, Jennifer MacKenzie.
Left to right: Rufina Belen, Dr. Erik Swartz, Jennifer MacKenzie.
Maria Azur is being recognized for the difference she makes to the Hospitalist Medicine Program. Maria was tasked with no small feat, supporting our Releasing Time to Care (RT2C) program on the Hospitalist Medicine Program. With each unit having their own unique needs, strengths and opportunities Maria rallied ward lead to create a community of practice and instill a can do approach across the program. She tirelessly supports the teams in gathering relevant data, engaging frontline staff members and celebrating each individual's success. In times of discouragement, as there often are with quality improvement projects, Maria is the cheerleader gently encouraging our ward leads from the sidelines. Staff appreciates Maria's practical advice and willingness to be available for them when they need the support. Maria is also leading by example by spearheading multiple cross-unit initiatives including our most recent – our binder redesign initiative. Creative, thoughtful, caring and a skillful leader, Maria goes above and beyond in all she does. Feedback from the team, including physicians has never been so positive and the positive change in energy on the units is palpable. Kudos to Maria for making a difference to our Hospitalist Medicine Program and to quality improvement across Vancouver Acute.
Left to right: Marta Filipski, Maria Azur, Vivian Eliopoulos, Nancy Desrosiers.
Stories about how you or your co-workers made a difference are welcome any time. To enter, email your submission to email@example.com (Quality & Patient Safety) with the subject line: I made a difference.