Wall of Fame at Richmond Lions Manor-Bridgeport.
**The following is one of the stories from the Summer Richmond Residential Care Newsletter, which features content from Minoru and Richmond Lions Manor-Bridgeport, with contributions from staff, leaders, and project managers.
Recognition—regardless of the workplace—is an important part of making Vancouver Coastal Health a great place to work. It demonstrates that we care for everyone and helps boost morale. It helps staff feel valued and respected, and most of all, appreciated.
Last year, our People and Culture team conducted focus groups around the organization to find out what meaningful recognition means to VCH staff. What they heard was there was a need for better everyday recognition practices and support for teams to be able to create their own appreciation practices, systems, and supports that work for their work location and teams. And so, the 'Give Thanks' challenge was born.
“The intent of the “Give Thanks" team challenge was to enable the opportunity to try out more team-based recognition practices and participate in a pilot project to see what everyday recognition could look like," says Felicia Granger, manager of Program Development for People and Culture. “The challenge was to come up with some ideas for how to show and grow appreciation with your team and then implement the ideas during a pilot period."
The pilot project saw participation from over 55 teams across VCH with over 50 different ideas of appreciation and recognition initiatives. At Richmond Lions Manor-Bridgeport (RLMB), that idea was the 'Walk of Fame'.
Jennifer Sandhu, Rehabilitation Leisure Assistant was the champion for the idea—encouraging staff around the site to participate in appreciating their colleagues.
“Our staff appreciation 'Wall of Fame' was a huge success," says Jennifer, explaining that RLMB staff were encouraged to anonymously fill out an appreciation star about one of their colleagues. Each morning, the stars were collected and posted on the wall for everyone to see. The nominated names would then go into a draw for a gift card.
“It has been such a great morale booster and a great way to recognize the work of our colleagues," she said. “It was so well received that we started running out of wall space to post the stars!
From daily appreciation and staff potlucks, to pizza days and holiday-themed celebrations, RLMB aims to create a culture of celebration among staff and residents year-round.
“We want to make this a place where staff enjoy coming to work every day," says Jo-Anne Kirk, manager RLMB. “Hosting little celebrations, staff gathering, and taking every opportunity to recognize the amazing work they do every day is our way of showing how much they've valued to our community, to our residents and families, and to VCH."