Please take our short survey to understand why you may choose to go to an emergency department instead of using other health care options.
Emergency rooms are open 24 hours a day, 365 days a year, and exist to help the most critically ill or injured patients as quickly as possible. If a person’s condition isn’t critical, sometimes they’ll have to wait to be seen and we know this can be frustrating.
Our goal with this quick survey is NOT to discourage people in serious need from using emergency departments; we just want to learn about when and why Vancouver Coastal Health residents like you go to the emergency department. We want to see if there are any information gaps we can fill about additional health care options in the communities we serve.
The survey should only take a few minutes. Thanks in advance for participating!