Camille Ciarniello (PHC Corporate Director; Quality, Patient Safety, Risk Management), Allison Muniak (VCH Executive Director; Quality, Patient Safety, and Infection), Vinay Dhingra (PLQI Medical Chair)
In November, VCH physicians and staff attended first Physician Quality Improvement Summit, hosted by the Specialist Services Committee, a joint partnership between the BC Government and Doctors of BC. Held in Vancouver, the summit was attended by over 400 people from across the province with representatives from the Ministry, VCH staff, quality leaders, physicians, and senior operations leaders. CEOs from VCH and Providence, Mary Ackenhusen and Fiona Dalton, Kip Woodward (VCH Board Chair) as well as senior leaders from around the province shared a breakfast meeting with Dr. Don Berwick. This summit provided an opportunity for attendees to network and share learnings from across the province and internationally as well.
To kick off the event, Dr. Don Berwick, Founder and former president of the Institute for Healthcare Improvement (IHI), presented as the keynote speaker, shared his insights on how health care has evolved in the last 50 years, and provided inspirational examples of patient-centered quality improvement work around the world. There were plenty of break-out sessions on crossing silos, patient engagement, project management, and teamwork.
- Dr. Chris Lee, emergency physician at VGH, presented on his quality improvement project to implement an interdepartmental code orange plan at VGH. He shared how he is working in partnership with both the Medical Staff Association and Physician Quality Improvement.
- Dr. Amrish Joshi, palliative care physician at Richmond Hospital, presented on his quality improvement project to utilize the Serious Illness Conversation Guide with a cultural-sensitive lens with patients of Chinese ethnic background. He emphasized the importance of including patients in QI projects and the added value to his project.
- Dr. Cole Stanley, family physician at Raven Song CHC and at John Ruedy Clinic, talked about the BOOST Collaborative, and highlighted the importance of health care teams in driving system change to improve Opioid Agonist Therapy prescription and retention.
- Dr. Trina Montemurro, anesthesiologist at St. Paul's Hospital, presented on her quality improvement project at St. Paul's Hospital to improve the pre-operative pain management of hip fracture patients. She spoke to the importance of communication, crossing silos and working together as team with all staff.
- Dr. Kelly Mayson, anesthesiologist at VGH, presented a poster on her prehabilitation work to optimize patients prior to surgery.
Physician Led Quality Improvement (PLQI) staff were busy. Selina Wong, PLQI Manager, moderated a panel about physicians as equal leaders, which was presented by Mr. Kip Woodward, VCH Board Chair. Amy Chang, PLQI Program Advisor, moderated a panel on project management.
Dr. Jane Lea, Otolaryngologist at St. Paul's Hospital and PLQI Cohort 2 member, has succinctly expressed her appreciation for Quality Improvement.
“The joy in moving to quality improvement is that it opens doors to see and enjoy the benefit of our work in the immediate future, whereas with most traditional research only an exceptional few are lucky enough to see the benefits of their work in their lifetime."
Intake for 2019-2020 Physician Led Quality Improvement projects will be open early January. Stay tuned for more details and check the website!
Left photo (left to right): Amy Chang, Selina Wong, Allison Chiu, Enrique Fernandez Montemurro.
Right photo (left to right): Dr. Fern Von de Porten, Dr. Trina Montemurro, Dr. Kelly Mayson.