Health Records

Everyone treated at one of our facilities has a health record. These records contain documents such as reports from care providers, test results and pharmacy information.

You can request records for yourself or a person whose records you have authorization to access.

How do you protect my privacy?

All of your records are kept strictly confidential. Protecting your privacy is our priority. Visit the Your Privacy page to learn more.

1. Find the location you were treated in from the list below.
2. Fill in the Authorization for the Release of Information form and mail or fax it to the address at the top of the form.

If a form is not available for the location you were treated in, call the location directly to request your records.

Hospital contacts

The contact numbers for Health Records Services at some of our hospitals are listed below:

Bella Coola General Hospital Authorization for the Release of Information - Bella Coola General Hospital	RW Large Memorial Hospital: Tel: 250-799-5311 (local 200)
George Pearson: Authorization for the Release of Information - George Pearson Centre	Squamish General: Authorization for the Release of Information - Squamish General Hospital
GF Strong: Authorization for the Release of Information - GF Strong	St Mary’s Hospital: Authorization for the Release of Information - St Mary's Hospital
Lions Gate Hospital: Authorization for the Release of Information - Lions Gate Hospital	UBC Hospital: Authorization for the Release of Information - UBC Hospital
Powell River General Hospital: Authorization for the Release of Information - Powell River General Hospital	Vancouver General Hospital: Authorization for the Release of Information - Vancouver General Hospital
Richmond Hospital: Authorization for the Release of Information - Richmond Hospital	Whistler Health Care Centre: Authorization for the Release of Information - Whistler Health Care Centre

Is there a fee?

No.

When can I expect a response?

You will receive a response within 30 business days from the date we receive your written request. If we need to consult with others or if we have a large volume of records to review, the time may be extended, as permitted under the BC Freedom of Information and Protection of Privacy Act.

If there is a delay, we will notify you in writing of the reason for the extension and the new due date.

Contact us If you are not satisfied with the response you receive, contact our Freedom of Information Office or the BC Office of the Information and Privacy Commissioner .