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Network and systems access

Access to the VCH computer network and clinical systems

Network Access

Your practicum may require you to access some information or resources within Vancouver Coastal Health. Therefore, you will be provided with a numbered user name and password to your school based email account to log into VCH computers. Please note that only Allied Health students are provisioned with the VCH email access.

Students are auto-provisioned with an account starting with an "S" (e.g. S#####) and instructors - starting with an "E" (e.g. E#####). Students are to keep their VCH network login information for the duration of their program. Instructors are only provided with student S-numbers if they are assigned in HSPnet at least 4 weeks in advance and the students are starting their first practicum at VCH. Returning students do not receive the account activation email and are to re-use their existing login information.

Network Access Troubleshooting:

  • If a placement is not confirmed in HSPnet, student name is not assigned to the placement, school email missing etc, the student will not be automatically provisioned until complete. School placing coordinators can check if a placement request has been completed and should be your first contact if you did not receive your network account information.

  • Auto-provisioning occurs approximately 4 weeks before the placement start date. If the placement is entered late, once complete the student will be auto-provisioned with an account approximately 24 hours later.

For any issues with logging in to your account and for existing account password reset, please contact the VCH Service Desk.

Clinical Systems Access

Some patient care areas require access to clinical systems to look up information or document care. Training may be provided on-line or face to face in a classroom. This will depend on your role and the area you are going to. Please refer to your specific discipline tab on the left under "Discipline-specific requirements" for more information on clinical systems required for your placement. 

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