We support the two-way conversation between Vancouver Coastal Health and your community by providing you with channels to bring your community’s ideas and concerns to the health care planning and decision-making processes.

We use your feedback to:

• Identify your needs so we can improve our services.
• Provide resources that meet the needs of your community.
• Provide your community with the tools it needs to support healthy lives.
• Be accountable to the communities we serve.

How do we engage communities? We host a Community Engagement Advisory Network (CEAN) and public advisory committees to get ongoing feedback from the public about the services Vancouver Coastal Health offers. We also hold public consultations to get feedback on specific health topics and  provide tools to help local community groups contribute to health care planning in their areas.

Read the Engaging Communities and Reports pages to learn more about how we involve the community.

How does community feedback make a difference? The feedback we’ve received has changed the way services are delivered to hip and knee patients, people living with dementia, seniors, people accessing palliative care and many more.

Read the Making a Difference and Reports pages to learn more about how your feedback is shaping health care.

Want to help shape health care policies and programs? Visit the Join Us page and complete our application form, the first step to getting involved in health care planning and decision-making at Vancouver Coastal Health.

Want to learn more about how community engagement works? Explore this section of the website and download our framework document below:

Community Engagement Framework This framework offers an overview of how engagement can assist health care managers and staff to respond to community and patient needs.

Contact Us Visit our Contact Us page for details on how to reach us.