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North Shore Hospice details

The North Shore Hospice features three reception rooms. The great room for dining and relaxing, featuring a large traditional open fireplace, a TV lounge and a child friendly entertainment lounge complete with Wii, XBOX, Playstation , DVDs, games and books. The hospice also has a unique Sacred Space, a counselling room and a large, multipurpose resource room.

Home-cooked meals are served from our kitchen by the chef. Families and patients may use a small kitchenette for their individual needs.

The North Shore Hospice has a Sonic Spa bath,  patient and separate family shower facilities, a hair salon and nail bar. It is set in its own beautiful, landscaped gardens.

The hospice offers a Day Centre for patients registered in the North Shore Palliative Program. For more details about services and programs please visit www.coastalpalliativecare.ca.

About North Shore Hospice: amenities, services & policies

Our mission statement

To provide specialist care to patients, caregivers and families who are facing complex physical, emotional and practical difficulties arising from advanced progressive life-limiting illness.

We believe in respecting the individual's dignity and choices and enhance the quality of care for patients in all care settings through partnership, collaboration, advice and education.

We recognize that our greatest resource is our highly trained and skilled workforce and the community of volunteers and supporters who have together developed the strong sense of shared ownership enabling us to excel.

Philosopy of care

To promote living life and making every moment count and to ensure that our environment includes the essential supportive services needed to meet personal, emotional and practical needs, as well as treating the medical symptoms.

Our vision

To provide accessible, auditable and accountable end of life care, reflecting evidence-based practice.

Health services

The North Shore Hospice is staffed 24 hours a day with registered nurses, licensed practical nurses and acute care aides. The hospice also has the benefit of the full North Shore Palliative Care team to help patients and families access resources and meet their psychosocial needs. The Palliative Care team includes a social worker, bereavement coordinator and counsellors, music therapists and volunteers.

The palliative care on-call physicians visit daily throughout the week and are on-call on the weekends.

We work closely with other health professionals such as physiotherapists and occupational therapists.

Mobility equipment & aids

All equipment can be arranged as required.

Community amenities

The North Shore Hospice is two blocks East of Lonsdale with grocers, coffee shops and community facilities all located nearby.

Furnishings

In each room there is a wardrobe for patients’ personal clothing, a bedside locker, fully electric bed with ceiling lift, a sleeper couch and access to electric recliner chairs. An entertainment system is provided in each room comprising HD TV, games console, computer, Blue-ray DVD player and a telephone. The Hospice has wireless technology and Skype is available in each room. Patients may choose either traditional bed linens or duvets.

Food service

Three full meals are prepared daily, with home-baked pastries, snacks and access to beverages.

Housekeeping & laundry

Housekeeping and laundry are provided.

Personal belongings

There is limited space to store personal belongings but residents are encouraged to bring items they need and to personalize their rooms.

Cost

As mandated by the Ministry of Health Services, hospice residents are charged a flat minimum monthly rate. If your stay is less than the full month, the amount that you pay will be prorated. If you or your family are unable to afford this fee, your financial situation can be assessed to see if you qualify for a temporary rate reduction.

Safety & security features

Located in a secured building with electronic card entry or intercom. Visitors and guests check-in at the reception.

Visiting hours

There are no fixed visiting hours at the hospice. Your family and friends are welcome to be with you as long as you wish.

Visitor parking

Parking is available at the hospice.

Language, culture or religious affiliation

The facility’s population is multicultural and English is predominantly the spoken language. We can arrange for spiritual support for various denominations, or you may invite your own spiritual advisor to visit you as you wish.

Smoking policy

Smoking is permitted in a designated area. Common areas and private rooms are smoke-free.

Pet policy

We cannot accommodate pets to stay; however, pets are welcome to visit (subject to a risk assessment).

Restrictions

None

SOURCE: North Shore Hospice details ( )
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