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Salvation Army Rotary Hospice details

Mission statement

The Salvation Army Canada and Bermuda Territory: “The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.”

“Rotary Hospice House … A community which honours life, values humility and shares hope.”

Philosopy of care

Rotary Hospice House guiding principles

  • We accompany residents and their families through the journey of dying, death and bereavement with hope, sensitivity and trust.
  • We elicit values and respect individual choices and decisions.
  • We believe in the privilege of sharing a most intimate and sacred time in life.
  • We embrace and express the concept of community and its value in hospice.
  • We recognize our common humanity, our spirituality and our connection to each other.
  • We affirm the dignity and value of life.
  • We uphold the search for meaning and purpose in one’s life.
  • We value the whole person; body, mind and spirit.
  • We acknowledge the mystery of life.

Learn more about Rotary Hospice House: amenities, services & policies

Health services

The Rotary Hospice House is staffed 24 hours a day with registered nurses and licensed practical nurses as well as care aides during the day. Physicians and the nurse practitioner oversee the medical care of all residents, with the participation of your family doctor, if requested. Upon admission, all medications will be dispensed by a pharmacy appointed by Rotary Hospice House.

A dietician provides nutritional information and support related to dietary needs and a social worker is available to help residents and families access resources and meet their psychosocial needs. We work closely with other health professionals from Continuing Health Services in Richmond as part of the Integrated Hospice Palliative Care Program. The coordinator of volunteer resources directs the volunteers who are available to provide companionship and support.

The director of care works closely with the team to oversee the physical care of all residents.

Mobility equipment & aids

Wheelchair accessible.

Community amenities

Located within a short distance to shopping centres, parks, hotel, banks, Minoru Aquatics and ice rink. Buses are available in the area.


Each of the 10 private rooms is fully furnished with a bed, side table and chairs. Televisions, DVD players and telephones are available in each room. Each room is also wired for internet access.

The hospice is designed to provide a homelike environment with comfortable furnishings. The common rooms available for you and your family include the dining area, living room and a quiet room with gas fireplace.

Food service

Nutritious meals are prepared on site and our team is available to listen to your requests. In the dining room area, there is a coffee maker, small fridge and microwave for the use of you and your family.

Housekeeping & laundry

The housekeeper performs a variety of general cleaning and laundry services.

Personal belongings

Residents are encouraged to surround themselves with small personal items from home.


As mandated by the Ministry of Health Services, hospice residents are charged a flat minimum monthly rate. If your stay is less than the full month, the amount that you pay will be prorated. If you or your family are unable to afford this fee, your financial situation can be assessed to see if you qualify for a temporary rate reduction.

Safety & security features

Our doors are monitored at all times. Doors are locked in the evenings.

Visiting hours

There are no fixed visiting hours at the hospice. Your family and friends are welcome to be with you as long as you wish.

Visitor parking

Parking is available but limited at the hospice. Additional parking is available on Alberta Drive as well as at Our Saviour Lutheran Church, located just north of Rotary Hospice House on No. 4 Road. Please leave your license plate number at reception to inform the Church that you have parked in their lot.

Language, culture or religious affiliation

The facility’s population is multicultural and English is predominantly the spoken language.

Rotary Hospice House is owned and operated by The Salvation Army. A chaplain is available to support you and your family, and chapel services are held at the hospice. However, clergy of all faiths are welcome at the hospice.

Smoking policy

The hospice is a smoke-free facility. A designated smoking area is provided for residents only in the backyard.

Pet policy

Pets are welcome, if controlled/leashed as required. Please notify the nurses prior to their visit.


Residents may enjoy alcoholic beverages for social purposes in moderation, with physician’s approval. All alcoholic beverages will be stored and dispensed at the nurses' station.

SOURCE: Salvation Army Rotary Hospice details ( )
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