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Cultural & spiritual services

We offer cultural and spiritual services to support your health care, including sign language interpreters, spoken language interpreters, the Aboriginal Patient Navigator program, and spiritual care & multi-faith services.

Sign language interpreters

Sign Language (ASL) interpreters are available for deaf, deaf-blind, and hard of hearing patients. Patients, family members and staff can call the following numbers to request ASL interpreters. Find hospital-specific information on the hospital care page

  • (604) 736-7012 - Non-emergency services

  • (604) 736-7039 - Emergency services

Note: Lead time could be anywhere between 1-3 hours depending on where the interpreter is coming from

Spoken Language interpreters

Spoken Language interpreters are available to help with communication between staff and patients who have limited English. These interpreters may be requested by VCH staff only. If you or your family needs the help of an interpreter, please speak to a staff member.

Helping Aboriginal people access & navigate our health services

The Aboriginal Patient Navigator program helps Aboriginal people access health services at Vancouver Coastal Health. Contact us to get in touch with an Aboriginal Patient Navigator.
Toll-free: 1 (877) 875-1131
Fax: (604) 675-2552

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