You can access this service by contacting your local Home Health and Community Care Office where a Case Manager will determine your needs and eligibility. Priority is always given to those with the highest need and at the greatest risk.
Publicly-subsidized Residential Care costs a monthly fee based on 80% of your after-tax income, with set minimum and maximum rates.
As residential care is considered your home, you may be required to pay additional fees for services or items you would pay for living on your own. For example, there may be additional fees for things like equipment or aids, optional activities, and hairdressing services. You will be told about all fees before you move in.
The search for a residential care bed that best meets your needs starts as soon as the Case Manager completes your assessment. We aim to locate a bed in your preferred care facility.
It is important to let the Case Manager know if you experience changes in your health while waiting for a bed. Your case manager is best able to help you plan what to do next if
you find staying at home more challenging.
View the Vancouver Coastal Health Residential Care Facilities Matrix
BC's residential access policy ensures people with the greatest assessed need have priority for the first appropriate bed in a residential care facility. When you are offered a bed in your preferred care facility, you will be expected to move with very short notice – often within 48 hours. Vancouver Coastal Health has the following suggestions to help you transition more smoothly to your new home:
Contact the residential care facilities in your area and request a copy of their Resident Handbook. It offers helpful tips and suggestions about what to bring with you
Have friends and family ready to assist you with your move
Pack a bag with some essentials so you can relocate quickly
View Preparing to Move on page 9 in the Introduction to Residential Care Handbook for more information
If you do not get into your preferred facility initially, you will be offered an interim care facility. If you accept the interim care facility, you will maintain your spot on the waitlist for your preferred care facility. When a new bed becomes available in your preferred location, you will have the choice of accepting or declining it.
If you are assessed as needing residential care following a stay in the hospital and the first appropriate bed is not available, your case manager will assist you to return home with appropriate care and services in place while waiting for a suitable publicly subsidized residential care bed. If you prefer, you may also move into a private pay residential setting while awaiting for a suitable publicly subsidized residential care bed.
Private pay residential care services are paid for by the resident and not funded by Vancouver Coastal Health or the province. An assessment by Vancouver Coastal Health staff is not needed for admission to a private pay residence. Depending on individual circumstances, private pay residential care may be the right option for either temporary or permanent care.
There are many private pay residences to choose from, each offering a variety of services and features. Some residences have both publicly subsidized and private pay rooms. You can contact the BC Care Providers Association or visit The Care Guide website to find additional listings and information.
It is important to know that choosing to pay privately on a temporary basis does not guarantee you will be transferred to a subsidized bed in the same building.
Approximate care costs, overall affordability and the type of care required should be carefully considered when choosing a private pay residence. It is best to contact these residences directly for detailed information about availability, costs and services.