Providing quality care is at the heart of everything we do

High-quality, culturally-safe care is best achieved when you, along with your family and friends, become partners in care with us, your health care providers.

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home support worker washes a clients feet

"The experience of the people we care for is impacted by every interaction they have with us. Everyone plays a part in contributing to an improved experience and the positive ripple effect benefits us all."

Vivian Eliopoulos, President and CEO, Vancouver Coastal Health

We offer cultural and spiritual services to support your health care

Traditional indigenous art inside of a healthcare facility

Indigenous health services

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Spoken language interpreters

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Spiritual care and multi-faith services

women using sign language with doctor

Sign language interpreters

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Man wearing a cedar hat and a orange shirt playing a traditional indigenous drum

"We're committed to improving access to culturally safe health care for the Indigenous people in our region, and we recognize that we all have a contribution to make in reconciliation and healing."

Leslie Bonshor, Vice President of Indigenous Health, Vancouver Coastal Health

Feedback about your care is important to us

Feedback helps us to strengthen the experience for patients, residents, families and caregivers. We encourage you to share your feedback with us.

More information for patients and visitors

Visitor information

Keeping patients connected with their loved ones is important to us. Find out more about our visitor policies and services.

Patient safety

Learn about the great lengths we go to for our patients' and staff's safety.