Family Support & Involvement Program
The Family Support and Involvement Program is supported by three master’s-level trained family involvement coordinators. They promote and support family involvement by collaborating with community mental health and substance use teams, community agencies, acute psychiatric settings, and tertiary mental health and addiction programs in the Vancouver area.
What to expect
The Family Support and Involvement Program is supported by three family involvement coordinators who collaborate with community mental health and addiction teams, community agencies, acute psychiatric settings, and tertiary mental health and addiction programs in the Vancouver area to promote and offer family support and involvement.
The program strives to:
- Collaborate with families and staff to address issues and concerns
- Assist families with the navigation of VCH mental health and substance use services for their loved ones.
- Build on current expertise and develop consistent approaches in working with families
- Develop and implement new programs for families as needed
- Support the development and implementation of supportive services for families, including psychoeducational programming and support groups.
- Develop and implement staff training and education.
- Assist families in navigating and accessing family caregiver support programming in their local community.
The Family Advisory Committee (FAC), comprised of family members, staff and persons with lived/living experience, oversees the implementation of the Family Support & Involvement Plan and addresses new and ongoing issues regarding family involvement and support in mental health and substance use services in Vancouver.
Resources
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Spotlight on Mental Health
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Q&A about privacy - Family involvement with mental health and addiction services
Network access required
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Advisor involvement and compensation guide
Network access required
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Advisor sustainment and evaluation guide
Network access required
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How to access
Family members, staff, and community members may contact any of the family coordinators directly at the contact information below.
Tertiary Coordinator
This role supports “Tertiary.” including families of people with mental health or substance use concerns in longer-term facilities (e.g. Willow Pavilion, Sumac).
Katie Cribb at (236) 885-8169, katie.cribb@vch.ca
Acute Coordinator
This role supports “Acute,” families of people with mental health or substance use concerns currently in hospital at the Segal Centre, Vancouver General Hospital.
Vacant
Community Coordinator
This role supports “Community,” families of people with mental health or substance use concerns who live in the community (i.e. are not in Acute or Tertiary).
Sarah Lally at (604) 314-9032, sarah.lally@vch.ca
Manager
Jennifer Glasgow at (778) 879-3293, Jennifer.Glasgow@vch.ca