Emergencia

Indigenous Patient Navigators (IPNs)

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Indigenous Patient Navigator

Indigenous Patient Navigators support patients, families and staff while respecting local traditions, protocols, and practices to ensure culturally safe health care services.

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Indigenous Patient Navigators provide direct patient and family support, including access to Elders, traditional ceremonies, and traditional healing practices, as well as support and education to health-care team members caring for Indigenous patients. The services provided by IPNs include:

  • consultation with health care staff on health care planning for patients;
  • resource/contact information on Indigenous-specific resources and referrals for health-care teams;
  • coaching and consultation on Indigenous patient care;
  • traditional cultural support – smudging, traditional medicines;
  • talk with patients and family on health-care needs; and
  • Indigenous Cultural Safety education.

Lower Mainland Indigenous Patient Navigator

To access the support of the Indigenous Patient Navigator within the Lower Mainland, please contact us by phone or by email:

qathet Indigenous Patient Navigator

To access the support of the Indigenous Patient Navigator within qathet, please contact Jessica Hackett by phone or by email:

Bella Bella Indigenous Patient Navigator

To access the support of the Indigenous Patient Navigator within Bella Bella, please contact Cyndi Peal by phone or by email:

Sechelt (shíshálh) Indigenous Patient Navigator

To access the support of the Indigenous Patient Navigator within Sechelt (shíshálh), please contact Cyndi Peal by phone or by email:

  • Hours: 
    8 a.m. to 4 p.m. Monday to Friday
  • Hospital referrals:
    Consult 'Aboriginal/Indigenous' via Cerner
  • Community referrals
    Contact Jason Peers to request support.
    Phone: (604) 740-7870
    Email: Jason.Peers@vch.ca

Bella Coola Indigenous Patient Navigator

To access the support of the Indigenous Patient Navigator within Bella Coola, please contact Norma Mack by phone or by email:

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OR

  • Bella Coola General Hospital

    1025 Elcho Street Bella Coola

  • Lions Gate Hospital (LGH)

    231 East 15th Street North Vancouver

  • qathet General Hospital

    5000 Joyce Avenue Powell River

  • R.W. Large Memorial Hospital

    88 Waglisla Street Bella Bella

  • Richmond Hospital (RH)

    7000 Westminster Highway Richmond

  • Sechelt Hospital

    5544 Sunshine Coast Highway Sechelt

  • UBC Hospital (UBCH)

    2211 Wesbrook Mall Vancouver

  • Vancouver General Hospital (VGH)

    899 West 12th Avenue Vancouver