Indigenous Patient Navigators support patients, families and staff while respecting local traditions, protocols, and practices to ensure culturally safe health care services.
ਕੀ ਉਮੀਦ ਰੱਖਣੀ ਹੈ
Indigenous Patient Navigators provide direct patient and family support, including access to Elders, traditional ceremonies, and traditional healing practices, as well as support and education to health-care team members caring for Indigenous patients. The services provided by IPNs include:
- consultation with health care staff on health care planning for patients;
- resource/contact information on Indigenous-specific resources and referrals for health-care teams;
- coaching and consultation on Indigenous patient care;
- traditional cultural support – smudging, traditional medicines;
- talk with patients and family on health-care needs; and
- Indigenous Cultural Safety education.
Lower Mainland Indigenous Patient Navigator
To access the support of the Indigenous Patient Navigator within the Lower Mainland, please contact us by phone or by email:
- Hours:
8 a.m. to 8 p.m. Monday to Friday
8 a.m. to 5 p.m. on weekends and holidays - Phone: 1 (877) 875-1131
- Email: info.indigenoushealth@vch.ca
qathet Indigenous Patient Navigator
To access the support of the Indigenous Patient Navigator within qathet, please contact Jessica Hackett by phone or by email:
- Hours:
8 a.m. to 4 p.m. Monday to Friday - Phone: (604) 414-4128
- Email: jessica.hackett@vch.ca
Bella Bella Indigenous Patient Navigator
To access the support of the Indigenous Patient Navigator within Bella Bella, please contact Cyndi Peal by phone or by email:
- Hours:
8 a.m. to 4 p.m. Monday to Friday - Phone: (604) 786-1736
- Email: cynthia.peal@vch.ca
Sechelt (shíshálh) Indigenous Patient Navigator
To access the support of the Indigenous Patient Navigator within Sechelt (shíshálh), please contact Cyndi Peal by phone or by email:
- Hours:
8 a.m. to 4 p.m. Monday to Friday - Hospital referrals:
Consult 'Aboriginal/Indigenous' via Cerner - Community referrals
Contact Jason Peers to request support.
Phone: (604) 740-7870
Email: Jason.Peers@vch.ca
Bella Coola Indigenous Patient Navigator
To access the support of the Indigenous Patient Navigator within Bella Coola, please contact Norma Mack by phone or by email:
- Hours:
8:30 a.m. to 4:30 p.m. Monday to Friday - Phone: (236) 589-4717
- Email: norma.mack@vch.ca
ਇਹ ਸਰਵਿਸ ਆਪਣੇ ਨੇੜੇ ਲੱਭੋ
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Bella Coola General Hospital
1025 Elcho Street Bella Coola -
Lions Gate Hospital (LGH)
231 East 15th Street North Vancouver -
qathet General Hospital
5000 Joyce Avenue Powell River -
R.W. Large Memorial Hospital
88 Waglisla Street Bella Bella -
Richmond Hospital (RH)
7000 Westminster Highway Richmond -
Sechelt Hospital
5544 Sunshine Coast Highway Sechelt -
UBC Hospital (UBCH)
2211 Wesbrook Mall Vancouver -
Vancouver General Hospital (VGH)
899 West 12th Avenue Vancouver