Step Up/Step Down services - Richmond
- 6100 Bowling Road Unit #200 Richmond , BC V6Y 4G2
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- Richmond one number: mental health and substance use intake: (604) 204-1111
- Step Up/Step Down TRACC Richmond: (604) 207-2511
- Fax: (604) 207-2524
Medical mask policy in effect during respiratory illness season
Masks are currently required in all patient care areas of hospitals, long-term care facilities and community health-care sites and clinics. Please do not enter these facilities if you have cold or flu-like symptoms, such as runny nose, sore throat, fever, cough, shortness of breath/trouble breathing, diarrhea or vomiting. Do not enter these facilities if you feel unwell, no matter how mild the symptoms.
Visitors to long-term care and seniors’ assisting living facilities need to wear a medical mask in common areas and when participating in indoor events in common areas.
Thank you for helping keep patients and staff healthy this season.
Need help immediately?
If there is an urgent safety concern, please call 9-1-1 or go to emergency at your nearest hospital.
Suicide hotline: 1-800-784-2433
Call BC Crisis Line: 604-310-6789
Kids Help Phone: 1-800-668-6868
KUU-US Crisis Support Line (BC Wide Indigenous Toll Free Crisis and Support Line): 1-800-588-8717
Urgent response for children and youth who are at moderate to high risk of suicide. This service includes the Team Response to Adolescent & Children in Crisis (TRACC)
How to access
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Check eligibility
- Children aged 6 to 18 years old
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Make a referral
Anyone who is concerned a child or youth who may be experiencing a mental health or emotional crisis or at possible risk of suicide can contact Step Up/Step Down for more information or to make a referral. Contact the team at (604) 207-2511.
Giờ hoạt động
- Thứ hai: 8:00 sa to 7:00 ch
- Thứ ba: 8:00 sa to 7:00 ch
- Thứ tư: 8:00 sa to 7:00 ch
- Thứ năm: 8:00 sa to 7:00 ch
- Thứ sáu: 8:00 sa to 7:00 ch
- Thứ bảy: 8:00 sa to 7:00 ch
- Chủ nhật: 8:00 sa to 7:00 sa
Parking and transportation
There is a pay parking lot adjacent to the building. Bus stops are located on Westminster Highway.