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CST at Sechelt Hospital
On May 14, 2022, we're moving from old systems and paper-based patient charts to an electronic health records system at Sechelt Hospital and related sites. This new system – CST Cerner – and related practice changes will help improve the safety, quality and consistency of patient care.
Other sites on the Sunshine Coast, including Totem Lodge, Shorncliffe Intermediate Care Home and Sumac Place will use the new electronic system for scheduling and registration.
As staff transition to using a new system, we're also closely managing other health care needs and staffing challenges within B.C. health care. We thank you for your patience if you happen to experience some delays in services while we get used to the new system.
What you may see at our sites
- Staff attending training activities to learn the new system
- Staff using new devices, like computers on wheels, or barcode scanners that will be used to track medications for hospital patients
- Extra staff on site. They're here to help while staff get used to the new system
You can still expect quality care during this transition.
Improvements for patient care:
- Moving forward, patients who visit our hospital or other facilities using the same system (such as Lions Gate Hospital, St. Paul's Hospital or BC Cancer – Vancouver) can expect a better experience because their care team will have access to a more complete patient record.
- Using the new system to provide patient care will mean:
- We can provide safer, more consistent care for you
- Less time repeating your health information
- Our care teams will have real-time access to the patient information they need
- Faster access to lab results and medication therapies
Privacy and security
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Privacy and security of personal health information is one of our highest priorities. Having CST Cerner means we have the benefits of current technology, including following privacy and security standards, as well as around-the-clock vendor monitoring and support.
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There are safeguards in place to make sure only the appropriate and required doctors, nurses and other staff members view your information.
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Physicians who have privileges at Sechelt Hospital will be able to view the system from anywhere. Family physicians won't use this system, but they will receive timely access to consult reports, discharge summaries, medical imaging and cardiology reports.
If you have any concerns about your care, please talk to your care team. If you feel your issue was not addressed or your complaint was not resolved, you can contact the Patient Care Quality Office directly: pcqo@vch.ca
