UPCCs are not Emergency Departments

For life-threatening illnesses or injuries, call 911 or go to the emergency department to be assessed and treated immediately. 

Learn more about UPCCs

What to expect

Before your visit

  • Check the hours of operations at vch.ca/UPCC
  • Check the approximate wait times of a UPCC at EDWaitTimes.ca
  • Bring your BC Services card if you have one

During your visit

  • Check-in with reception
  • Get assessed by the triage nurse, when called
  • See the family doctor or nurse practitioner when it is your turn
  • Access an on-site social worker, if needed

After your visit 

Follow-up with your family doctor or nurse practitioner, if you have one




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