Strategy
Our purpose has always guided our journey, while our values are the foundation upon which we have built our health care system and underpin our strategic priorities.
Our Vision
Healthy lives in healthy communities
Our Purpose
Come together as one collective team to deliver an exceptional care experience for all
Our values
We care for everyone
We believe being caring is at the heart of what we do, caring for our patients, their families, our colleagues, and ourselves.
We are always learning
We believe in staying curious, always open to innovative ideas and ways to improve health care.
We strive for better results
We believe in achieving better results across all functions of health care leading to better patient outcomes and improving health care.
Our strategic goals
Exceptional care
High-quality, culturally safe, care for the best health outcome, in the best setting: hospital, home or community.
Innovation for impact
Evolving how we deliver services to stay at the forefront of health care.
Great place to work
Coming together to build a better workplace.
Service plan
Every year, all B.C. health authorities are required, under the Health Authorities Act and the Budget Transparency and Accountability Act, to develop a Health Authority Services Plan. The service plan identifies the challenges, priorities and strategies we will undertake to meet our commitments and obligations to the people we serve.
Download our service plans and reports
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Service plan 2020/2021-2022/2023
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Service plan 2019/2020-2021/2022
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Service plan 2018/2019-2020/2021
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Service plan 2017/2018-2019/2020
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Service plan 2016/2017-2018/2019
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Service plan 2015/2016-2017/2018
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Service plan report 2019/2020
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Service plan report 2018/2019
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Service plan 2017/2018
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Service plan report 2016/2017
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Service plan report 2014/2015
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Learn more about us
Accountability
Read more on how we monitor and track our performance to ensure our services meet your needs.