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Family support

The North Shore Mental Health and Substance Use Family Advisory Committee (FAC)

We recognize that families are a key component to the healing process, and the purpose of the Family Advisory Committee is to represent the needs of families dealing with significant mental illness.  One of our tasks has been to bring more in-depth information to families via this web page.

Family Education & Support Groups @ The HOpe Centre - Sept - Dec 2019

Who we are

Our volunteer membership includes family members who have shared experience with a loved one who has received mental health or substance use services from the various services on the North Shore. We are the siblings, spouses and parents who have navigated the health system under times of extreme stress. We also have members from the North Vancouver District RCMP and key health professionals from Lions Gate Hospital and the HOpe Centre.

Our main goals are:

  • To increase communication between families and service providers

  • To create improved access for families of loved ones with mental illness

  • To minimize the stress for new families coming into the system

  • To make a family's healing journey as smooth as possible

Our team of volunteers has spearheaded many initiatives since the FAC's inception several years ago. This web page is one of them. It is our way of providing online support for families. We have heard from many families who have identified that travel distance, travel expenses and time restrictions are barriers to receiving the support they need during times of crisis throughout their loved one's recovery process. It is our hope that this web page will aid in filling this gap.

We have identified what we believe are typical scenarios with steps to guide you. These steps include the usual processes that occur when a loved one first enters the mental health system on the North Shore.

In this section you will find information regarding:

  • What to do when your loved one is in crisis

  • What happens at the Emergency Department

  • Admission to the Mental Health Inpatient Unit

  • Community resources & support for families

SOURCE: Family support ( )
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