Mother and child looking at the ocean

Our values

Our values guide our everyday behaviour and create a workplace where everyone is pulling in the same direction toward a common purpose – to deliver an exceptional care experience for all.

Physician has his hand on patient shoulder

We Care for Everyone

We beli​eve that being caring is at the heart of ​​what we do, caring for our patients, their ​families, our colleagues and ​oursel​​​​ves.

a Medical Microbiologist is interacting with a machine

We are Always Learning

We believe in staying curious, always open to innovative ideas and ways to improv​e health care.

A team of health care workers posing in an alley in the downtown eastside

We Strive for Better Results ​​

We believe in achieving better results ​across all functions of health care leading to better patient ​outcomes and improving health care.​

Our pillars

Our four pillars are interconnected and collectively guide us in upholding our commitments to delivering safe, high-quality, and equitable care.

    • Indigenous Cultural Safety

      We are committed to addressing and decreasing health inequities for Indigenous people by providing culturally safe and responsive services.

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    • Equity, Diversity & Inclusion

      At Vancouver Coastal Health (VCH), we are committed to advancing equity, diversity and inclusion (EDI) throughout our organization in partnership with our staff and medical staff. We believe this is critical to delivering exceptional care and building a g

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    • Anti- Racism

      Creating a community where we dismantle attitudes, practices and processes that impact people based on their race or ethnicity.

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    • Planetary Health

      Climate change is one of the most pressing issues we’re facing today. Extreme heat and cold, wildfires, droughts, storms and flooding have already had a negative impact on our communities and on health-care delivery across B.C.

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Aerial view of the Ferry traveling between the islands

Our four pillars guide us in upholding our commitments to delivering safe, quality care and support our focus on taking an equity-led, intersectional approach to caring for our people.

Discover more about VCH

Who we serve

Vancouver Coastal Health (VCH) is one of five regional health authorities in British Columbia working in partnership with the Ministry of Health to provide high quality, appropriate and timely health services to British Columbians.

Accountability

We believe that consistent monitoring and publicly reporting how our health system is performing helps provide the best care to meet your needs.

Strategic priorities

VCH works collaboratively with the Ministry of Health and other health authority partners to advance our shared goal of a more integrated system of care that focuses on better serving patients, clients and residents.