Call 8-1-1 for health advice from HealthLink BC

Call 8-1-1 (7-1-1 for the deaf and hard of hearing) for trusted health advice from HealthLink BC. Trained registered nurses, pharmacists and dieticians staff this free, 24-hour non-emergency telephone service.

Vancouver Coastal Health hospitals

Visit our hospital pages for information including hours, services offered and visitor information. If you are looking for a patient or to learn visiting hours or details, call the main switchboard for the hospital to learn hours for the unit you'd like to visit.

Compliments and complaints

We welcome your compliments and complaints and offer a few different places to submit your feedback.

    • Patient Care Quality Office (PCQO)

      We invite you to share your feedback through the Patient Care Quality Office, an accessible and transparent point of contact regarding the quality of care you received.

    • Accessibility feedback

      Share your feedback on the Vancouver Coastal Health Accessibility Plan.

    • Health protection feedback

      Feedback on environmental health and facility licensing issues such as air quality, child care, garbage/sanitation, noise, pest management, long-term care, restaurant and food safety, tobacco control.

    • Assisted living services feedback

      Share your feedback through the Assisted Living Registry, which is appointed to protect and promote the health and safety of residents in assisted living.

    • Public Interest Disclosure Act (PIDA)

      Public Interest Disclosure Act (PIDA) is B.C.’s public sector employee whistleblower protection legislation. PIDA applies to all public sector organizations, which include health authorities.

    • Whistleblower Hotline

      Use the Whistleblower Hotline to report a known or suspected case of wrongdoing by Vancouver Coastal Health (VCH).

Useful information

Please find a list of common contacts below. If you can not find what you're looking for, we encourage you to browse our services to contact the team you're looking for directly.
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VCH general inquiries phone line

Please select from the locations and services above. If you can't find what you need, please call our general inquiries line Monday to Friday from 8:30 a.m. to 5 p.m.