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Contact us

Find the best way to contact the locations and services you need.

In this section

  • Compliments & complaints

  • Share your care story

  • Tour requests

  • Submit an employee discount

General inquiries line

Please select from the locations and services below. If you can't find what you need, please call our general inquiries line Monday to Friday from 8:30 a.m. to 5 p.m.

Our hospitals

Visit our hospital pages for information including hours, services offered and visitor information.

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HealthLink BC

Call 8-1-1 (7-1-1 for the deaf and hard of hearing) for trusted health advice from HealthLink BC. Trained registered nurses, pharmacists and dieticians staff this free, 24-hour non-emergency telephone service.

8-1-1 on healthlinkbc.ca

Services

  • Health records & privacy

    Collecting and maintaining high quality health records is vital to providing ou…

  • Fees & payments

    Information on healthcare costs, including paying invoices or statements and pa…

  • Media centre

    Our media centre is the source for news about Vancouver Coastal Health and info…

Let’s work together

We believe the little things make the biggest difference — for patients and each other. Driven by a desire to help, we collaborate and support one another in delivering the best possible care for patients, clients, residents and their families.

More information

Visitor information

Keeping patients connected with their loved ones is important to us. Find out more about our visitor policies and services.

Accessibility services

Find out more about the services and resources we provide to help you get the health care you need.