Contact us
Find the best way to contact the locations and services you need.
Call 8-1-1 for health advice from HealthLink BC
Call 8-1-1 (7-1-1 for the deaf and hard of hearing) for trusted health advice from HealthLink BC. Trained registered nurses, pharmacists and dieticians staff this free, 24-hour non-emergency telephone service.
Vancouver Coastal Health hospitals
Visit our hospital pages for information including hours, services offered and visitor information. If you are looking for a patient or to learn visiting hours or details, call the main switchboard for the hospital to learn hours for the unit you'd like to visit.
Compliments and complaints
We welcome your compliments and complaints and offer a few different places to submit your feedback.
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Patient Care Quality Office (PCQO)
We invite you to share your feedback through the Patient Care Quality Office, an accessible and transparent point of contact regarding the quality of care you received.
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Accessibility feedback
Share your feedback on the Vancouver Coastal Health Accessibility Plan.
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Health protection feedback
Feedback on environmental health and facility licensing issues such as air quality, child care, garbage/sanitation, noise, pest management, long-term care, restaurant and food safety, tobacco control.
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Assisted living services feedback
Share your feedback through the Assisted Living Registry, which is appointed to protect and promote the health and safety of residents in assisted living.
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Public Interest Disclosure Act (PIDA)
Public Interest Disclosure Act (PIDA) is B.C.’s public sector employee whistleblower protection legislation. PIDA applies to all public sector organizations, which include health authorities.
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Whistleblower Hotline
Use the Whistleblower Hotline to report a known or suspected case of wrongdoing by Vancouver Coastal Health (VCH).
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Useful information
Please find a list of common contacts below. If you can not find what you're looking for, we encourage you to browse our services to contact the team you're looking for directly.
Browse our services
VCH general inquiries phone line
Please select from the locations and services above. If you can't find what you need, please call our general inquiries line Monday to Friday from 8:30 a.m. to 5 p.m.