VCH has provided smartphones to community clinicians across Coastal, Richmond and Vancouver. Clinicians are using their phones to perform their roles with safety, productivity and efficiency. This site provides VCH Community staff with information, updates and tips on using a smartphone with confidence!
Community Smartphone Quick Reference Guide
Smartphone Update Memo - May 1, 2018
Phone launch memo
Smartphone survey memo - update
Context setting memo - cell phone deployment
Before downloading any apps, staff members using a VCH-issued smartphone may create an Apple ID account using their personal email address or a VCH issued email address. No payment method (e.g. credit card) should be associated with an Apple ID that uses a VCH issued email address.
Each phone user must communicate their Apple ID and password to their Admin support person, who should keep a secured record of at least the: User name, Phone #, Passcode, Apple ID and Apple ID password for each phone under their control. This ensures the phones can be managed if/when they are re-assigned, if they are lost, or if they are shared.
The following is a list of apps approved for use on VCH issued smartphones. Other apps are under review by the VCH/IMITS Working Group and will be added to the list when approved. Staff may download these apps to their smartphone.
Get ready to use your smart phone by familiarizing yourself with existing policies and resources:
For issues related to accessing your VCH email*, calendar, or contacts, and/or to fix a broken device, please contact the Service Desk at (604) 875-4334 or firstname.lastname@example.org* Support for personal email on corporate devices is not provided.
For support for other features of mobile devices, please dial *611 from your mobile phone.
Holly Hergesheimer (OT – Vancouver Community) sent along this great tip for
dictating case file notes using a smartphone.
View the video to see how it’s done.
Chapter 1, Physical Features: 1:15
Chapter 2, Cables & Headphones: 7:52
Chapter 3, Power Off/On Your iPhone: 11:20
Chapter 4, Backup & Update your iPhone: 15:28
Chapter 5, Lockscreen & Wallpaper: 18:25
Chapter 6, Touch ID & Passcode: 23:27
Chapter 7, Notification Center: 31:48
Chapter 8, Control Center: 38:23
Chapter 9, Siri: 49:09
Chapter 10, 3D Touch: 54:38
Chapter 11, iMessage (All Features): 57:47
Chapter 12, Download Apps: 1:07:51
Chapter 13, Move & Delete Apps: 1:17:08
Chapter 14, Customize Widgets: 1:17:51
Chapter 15, Stock Applications: 1:20:33
Chapter 16, Settings 1:37:17
Video Summary: 1:44:32