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Community Staff Cell Phone Project

VCH is on track to get smartphones and role-appropriate data plans into the hands of community clinicians who need them by the end of November 2017. The intent is that community clinicians across Coastal, Richmond and Vancouver will use the phones to perform their roles with even greater safety, productivity and efficiency. Consider this your one-stop shop to keep on top of the roll out plan and new education resources intended to help you use your phone with confidence!

What you need to know

Your new iPhone


Thank you to each person who participated in our survey. Download the preliminary survey results. 

Project updates & memos

Phone launch memo
Smartphone survey memo - update
Context setting memo - cell phone deployment

Related references

Get ready to use your smart phone by familiarizing yourself with existing policies and resources:

Need help or have questions?

Smartphone Q & A

Phone project support


General IT support

  • For issues related to accessing your VCH email*, calendar, or contacts, and/or to fix a broken device, please contact the Service Desk at (604) 875-4334 or

    * Support for personal email on corporate devices is not provided.
  • For support for other features of mobile devices, please dial *611 from your mobile phone. 

iPhone technical resources

SOURCE: Community Staff Cell Phone Project ( )
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