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Everyone treated at one of our facilities has a health record. These records contain reports from care providers, test results, treatments, and pharmacy information. Health records can be paper based, electronically generated or a combination of both. provides centralized health information resources for patients, health-care providers, researchers and institutions across the Lower Mainland, Vancouver Island and the B.C. Okanagan.

How do I request my health records?

You or anyone authorized to act on your behalf can request access to or copies of your health records by completing the Authorization for the Release of Health Records form. 

Submit the form in person, by fax, or by mail to the Health Record Department at the location where you received care. A list of locations is listed on the form. They will assist you in accessing the records you wish to see.

Please allow 30 business days to process your request.

Frequently asked questions

  • How long will it take to obtain copies of my health record?

    You will receive a response within 30 business days from the date we receive your written request.

  • Is there a fee for requesting health records?

    Generally no, but you may be charged for special processing of your request. For example, courier fees, special delivery, or other special processing services.

Health care locations

Bella Coola General Hospital

1025 Elcho Street, Bella Coola, BC  V0T 1C0
Phone: (250) 799-5311

Monday – Friday: 8 a.m. - 5:30 p.m.
Closed weekends

G.F. Strong Rehabilitation Centre

4255 Laurel Street, Vancouver, BC  V5Z 2G9
Phone: (604) 737-6241
Fax: (604) 731-5091

Lions Gate Hospital

231 15th Street East, North Vancouver, BC  V7L 2L7
Phone: (604) 984-5719
Fax: (604) 984-5718

Monday – Friday: 8 a.m. – 4 p.m.

Pemberton Health Centre

PO Box 310
1403 Portage Road, Pemberton, BC  V0N 2L0
Phone: (604) 894‐6939 ext. 221
Fax: (604) 894-0063

Monday – Friday:
8:45 a.m. – 12 p.m. and 1 p.m. – 4:45 p.m. 
Saturday – Sunday
9:00 a.m. – 1:00 p.m. 

qathet General Hospital

5000 Joyce Avenue, Powell River, BC  V8A 5R3
Phone: (604) 485-3211 ext. 4311
Fax: (604) 485-3252

Monday – Friday: 7 a.m. – 4:30 p.m.
Closed weekends

Richmond Hospital

2nd Floor, Room 2320, Yellow Zone
7000 Westminster Highway, Richmond, BC  V6X 1A2
Phone: (604) 244-5110
Fax: (604) 244-5196

Monday – Friday: 8 a.m. - 4 p.m.

Sechelt Hospital

5544 Sunshine Coast Highway, Sechelt, BC  V0N 3A0
Phone: (604) 885-2224 ext. 4311
Fax: (604) 885-8601

Monday – Friday: 7:30 a.m. - 4 p.m.
Closed weekends and holidays

Squamish General Hospital

38140 Behrner Drive, Squamish, BC  V8B 0J3
Phone: (604) 892-6028
Fax: (604) 892-6072

Monday – Friday: 8 a.m. – 4 p.m.

UBC Hospital

2211 Wesbrook Mall, Vancouver, BC  V6T 2B5
Phone: (604) 822-7248
Fax: (604) 822-7284

Monday – Friday: 8:30 a.m. – 4:45 p.m.
Closed weekends

Vancouver General Hospital

2733 Heather Street, Vancouver, BC V5Z 3J5
Heather Pavilion (West) C floor, Unit C8&9
Phone: (604) 875-4070
Fax: (604) 875-5635

Vancouver Community and Mental Health

200-520 West 6th Ave, Vancouver, BC  V5Z 4H5
Phone: (604) 708-5264
Fax: (604) 874-7622

Monday – Friday: 8:30 a.m. - 4:30 p.m.
Closed weekends

Whistler Health Care Centre

4380 Lorimer Road, Whistler, BC  V0N 1B4
Phone: (604) 932-4911
Fax: (604) 932-4992

Monday – Friday: 8 a.m. - 4 p.m.   
Closed weekends and statutory holidays

Immunization records

BC residents can access their immunization records online using Health Gateway. It is accessible by anyone 12 and older with the BC Services Card. 

Health Gateway only shows immunizations in the Provincial Immunization Registry; this includes immunizations given at public health clinics and pharmacies in B.C. It does not show immunizations given by other health care providers (i.e. family doctors/nurse practitioners).

If you are trying to find immunization records that are not in Health Gateway, visit the immunization records page.


Request for an Adverse Event Following Immunization Report

  1. Please complete the Authorization for the Release of Health Records Form
  2. On this sheet, look for the section Part 2. Records Requested
  3. Select OTHER and specify to add "Adverse Event Following Immunization Report"
  4. Please fax or mail the form to: 

    Vancouver Community and Mental Health Records
    Attention: Health Information Management, Release of Information Office
    200-520 W. 6th Ave
    Vancouver, BC V5Z 4H5

    Fax: (604) 874-7622
    Phone: (604) 708-5264

More about health records

Information Privacy Office

We take great pride in protecting the privacy of your information. Learn more about our privacy practices and your own rights regarding your personal information.

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