If you have health concerns, call HealthLink BC at 8-1-1. For non medical information about COVID-19 Call 1-888-COVID19 (1-888-268-4319) or text 604-630-0300 from 7:30 am to 8 pm.
Call 9-1-1 if you or someone you love requires immediate medical attention for illness/injuries/overdose or the person is at risk of seriously harming themselves or others. More information on emergencies.
Environmental
health feedback for restaurants, food safety, child care, residential
care, garbage/sanitation, air quality, noise, pest
management, drinking water, pools, beaches or tobacco control
Compliments or complaints about patient care services received, email pcqo@vch.ca
Email webupdates@vch.ca to let us know about broken website links or incorrect information on VCH.ca
Job postings on our Careers website or email Recruitment.Inquiries@vch.ca
Questions about a facility or health care service? Search our directory for phone numbers, addresses and facility details
Access mental health and substance use services
Media inquiry
Facility licensing
Request personal health records
Make a payment or email patientbilling@phsa.ca for patient medical billing, claims & forms
For questions or feedback around parking, email parkingVCH@hssbc.ca
General inquiresVancouver Coastal Health Corporate Office
601 West Broadway, 11th floor, Vancouver, BC V5Z 4C2
- (604) 736-2033 - Monday to Friday, from 9 a.m. to 5 p.m.
- 1 (866) 884-0888 - Toll-free if you live outside the Lower Mainland
You can find the contact information for other corporate services, including the careers team, communications team, information privacy office and more using the left-hand menu.
Read our news article for information on fraudulent email recruitment scams.