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Compliments & complaints

We have a few different places to submit your feedback, please choose the correct channel. For more emails and contacts, visit our Contact us page

COVID-19

If you have health concerns, call HealthLink BC at 8-1-1. For non medical information about COVID-19 Call 1-888-COVID19 (1-888-268-4319) or text  604-630-0300 from 7:30 am to 8 pm. 

Licensed facilities and environmental health

Complete the health protection feedback form if you have feedback on:

  • Air quality 
  • Drinking water 
  • Garbage / Sanitation 
  • Licensing / Child care
  • Licensing / Long-term care / Residential care 
  • Noise 
  • Pest management 
  • Pools & beaches 
  • Restaurants & food safety 
  • Tobacco control

Patient care

Concerned about quality of care? Let us know. We can help you make a formal complaint and work with you to resolve it. Learn more about the Patient Care Quality Office.

Assisted living services

Contact the Assisted Living Registry at 1 (866) 714-3378 or email Hlth.assistedlivingregistry@gov.bc.ca.

Have an issue with the website? 

Let us know about broken links, missing content, or your experience with using the website by filling out our website feedback form.

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