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Send feedback about staff

We are committed to delivering high quality health care in a professional and ethical manner. We want your feedback about how our staff are doing so we can continue to improve our services.

Submit compliments about staff

Send compliments to their manager or Contact us directly.

Submit complaints about staff

If you believe someone working for Vancouver Coastal Health has acted in bad faith, or committed wrongdoing, we want to know about it. There are three options to submit a complaint about our staff:
  1. Speak directly to their supervisor. Supervisors are often the best place to start when addressing concerns about staff.
  2. Contact the Patient Care Quality Office if your complaint is specific to the services you received.
  3. Use the Whistleblower Hotline to confidentially report a known or suspected case of wrongdoing by staff.
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